-
July 2024 by Elizabeth Black
I’ve been going here for a couple of years, but the last time I went, the man attempted to cut my toenails without removing the gel polish and he cut beyond the nail, which hurt really bad! He then said I scared him when I cried out and pulled my foot back. He then went to my other foot and was going to cut my nails without removing the polish, until I told him to remove the polish first so he could see. I won’t be back. Too much money to have the mai nail bed cut!
-
July 2024 by Joy
My niece came to visit for her 16th birthday, so a group of us cousins and aunts called to ask if we could all come together to get pedicures. They said yes that it was slow. We had a completely terrible experience. There were numerous reasons, but here are a few: the basic pedicure is $30 and it lasted about 15-20 minutes total. They did not trim any of our cuticles or clean the skin from the bottoms of our feet, which is literally why we go to pay for pedicures. None of us (7 people) have a decent job of the polish and I’m going to have to clean them up for us. My cousin picked a spring green color polish and the girl doing her nails started clearly talking bad about the color in her language. She brought over a different color and told my cousin no to the color she picked. We had to argue with her!! All of us are unhappy with our toes now. They tried to upsell us on multiple services which we had to continually decline and it became embarrassing. Even with saying no, the guy doing my niece’s nails said he would give her the scrub for her birthday and then charged us!!!! Her pedicure was the shortest and her tech stopped throughout the entire thing to watch soccer. My aunt asked 4 different ways for a certain nail to be trimmed and her nail is now crooked. The “icing on the cake” was at the end with my cousin with the green polish: her polish was still wet and she told the tech that her shoes would rub her pinkie toe so to please not them on her yet. THE TECH REMOVED HER OWN SHOE AND TRIED ON MY COUSIN’S SHOE BECAUSE SHE CLEARLY DID NOT BELIEVE HER ABOUT THE PINKIE TOE!!!! WHO DOES THAT????!!!!!!! We were so completely shocked!!!! The moral of this story is that we spent over $200 and had a completely terrible collection of pedicures between us all. We do not recommend this salon. P.S. the tech rubbed CUTICLE OIL all over my cousin’s legs and now she has to shower to get it all off. Absolute disaster!!!
-
July 2024 by Amanda Emery
I Wanted a manicure when I called told me 35$ , they told me dip was same price as gel when I got there , I did get powder on my regular nails was 10$ more . I can deal with the price change but the way my nail looks I’m more upset with , I’ve never left any nail place upset about how my nails looked Ever! and I’ve gonna to different places but all in all I won’t be back .
-
June 2024 by shelby sauls
If you read the reviews on this place it tells you all you need to know!! This is a salon that doesn’t take pride in their work, and will overcharge for extremely mediocre work. I was charged $90 for these nails which look nothing like the picture I wanted. They do not care if the customer is satisfied at all, as long as they get paid. All i have to say is stop going to this salon!! Not sure how this place is even still in business. The only good thing about this salon is the people are nice.
-
May 2024 by Felicia Henderson
I have been to Lee nails in the mall a couple of times and the employees are pretty nice with fair prices. However my recent visit as with the last there weren’t any customers inside and it was 30 minutes until closing. I wanted my nails painted to look like French nails….my real nails not acrylics. So it only takes usually 15 minutes or less to them. The employee that decided to do my nails did not want to paint them like I wanted and I felt like I was pressured into getting them “painted” a solid color which I do not do my nails that way. To each his or her own. The woman that painted them did a terrible job that I could have done at home and they would look better. I got them in white and she chose just flat matte white. I am very disappointed and will not be returning. They also acted like they didn’t want to wait on me even though as I said there were no other customers in the salon. They also were speaking to each other as they all do in their language and about me. That was made obvious. It was just not a good experience for me at all. The last times I went in I didn’t have that problem and the man was nice and courteous and didn’t mind doing what “I”the customer wanted. I mean since I’m paying for them and it’s my nails that I have to look at I should be able to get what I want. Had it of been a different attendant with more knowledge and better service I would have given them more stars from my previous experience. But I will not make the mistake of returning to pay for something I don’t want again. *I will update my review to add that all my other visits here were great and they have always done a great job, just this one visit wasn’t that great of an experience in getting what I wanted.
-
May 2024 by Kelli Sanders
Wonderful experience with Tom and Kim
-
March 2024 by Amber Rourks
This place is awful! Not only is it dirty, with random socks, tissues, and dirt all over the floor and chairs but we came in with a $60 gift card and asked for the cheapest $30 pedicure and they somehow managed to add on another $30 charge. So in total it cost $90 and they didn’t use any products or massage our legs or feet. Outrageous prices for basically painting on polish! Will never be back!
-
March 2024 by matt brandon
While the people are nice, my wife and I were very disappointed do not recommend them there are too many other places to go.
-
February 2024 by Nora Prescott
I bought a $50 gift certificate from the nail tech, who sits in the back left corner, for a Christmas 2022 gift (my elderly mother). She never used it so gave it back to me to use, in October 2023. I went to the salon, had a fill, a pedi, a nail and toe polish for a little girl. I presented my gift certificate, and was told I can’t use it cause it’s only good for 6 months, by the guy who does pedicures. HOWEVER, THERE’S NO EXPIRATION DATE ON IT. He also told me that since he didn’t sign it, it wouldn’t be honored. I told him who I bought it from, and pointed right at the tech who sold it to me. I told him it had been for my elderly mom, who hadn’t been able to use it. At no time was I told it had an expiration date, nor was I told HE had to sign it. He was rude to me and turned around and walked off, so much so that the female who did my pedicure that day apologized to me. I suggested they put an expiration date on the gift certificates, as I paid $145 for a fill, a basic pedi, and a polish for a child. I’ll NEVER go back or refer anyone here.
-
February 2024 by Shelby Hopkins
The worst pedicure I’ve ever had. Didn’t even let my feet soak in the tub before they started then didn’t even do a massage. Let me not forget to mention it looked like my toes were painted by a toddler I had to ask them to be cleaned up due to the polish being all over me.
-
February 2024 by Sandra Haas
I have dip nails and there are only a few places I can get them done. I have been using Ivan and Lee from the time they owned and operated LA Nails. They are at Lee Nails in the Mall now and are even better than before. Best manicures, gels , dip and acrylics and the pedicures are awesome
-
February 2024 by Dale Hickman
My wife and I came In about closing time and still had great service. We will be back
-
February 2024 by Amanda Hickman
Went for a pedicure and the service was amazing. Will definitely come back.
-
February 2024 by Pharmdmama3
Best nail salon in lake city. Never make you wait long. Good prices. Very kind staff. Always do a great job. I will never go to another nail salon here. Always a disappointment anywhere else I’ve ever gone in lake city.
-
January 2024 by Nora P.
I bought a $50 gift certificate from the nail tech, who sits in the back left corner, for a Christmas 2022 gift (my elderly mother). She never used it so gave it back to me to use, in October 2023. I went to the salon, had a fill, a pedi, a nail and toe polish for a little girl. I presented my gift certificate, and was told I can't use it cause it's only good for 6 months, by the guy who does pedicures. HOWEVER, THERE'S NO EXPIRATION DATE ON IT. He also told me that since he didn't sign it, it wouldn't be honored. I told him who I bought it from, and pointed right at the tech who sold it to me. I told him it had been for my elderly mom, who hadn't been able to use it. At no time was I told it had an expiration date, nor was I told HE had to sign it. He was rude to me and turned around and walked off, so much so that the female who did my pedicure that day apologized to me. I suggested they put an expiration date on the gift certificates, as I paid $145 for a fill, a basic pedi, and a polish for a child. I'll NEVER go back or refer anyone here.
