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October 2023 by Melinda B.
I made an appointment for 1 pm online. I received a text verifying it. I arrived, and the sign said open, but no one was there, and the phone went to voicemail. I do not think it's professional at all to no call, no show for appointments, especially those that were confirmed.
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April 2022 by Marchello Harris
Always a good experience friendly service
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March 2022 by OutLaw
Don't believe these so called good reviews they are posted by their employees. Me and my Fiance had are taxes done and was quoted a little over $50 for the service. After all was done we looked at the tax papers and its $537. They will bare face lie to you and still your money. I will be reporting them to the IRS and to the BBB.
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February 2022 by Eric Williams
This was the worse experience I’ve had with a business. First, the tax preparer entered my information incorrectly. When the manager came out and fixed this, she changed it back by the end of the session. I asked to speak with the Manager, who all of a sudden was unavailable. I waited until it was time for them to close, and the manager was still unable to even speak with me. Before leaving, I asked for the form I filled out that had ALL of my personal information, my SSN, DOB, Address, email address, phone number and on and on and on. She flat out REFUSED to give me the paper back, said she could give me a copy. I then asked for her to shred it, which she also refused.This was extremely unprofessional and stressful. I would highly recommend NOT EVER using Liberty.
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February 2022 by William YoungBlood Barrett
Management left new employees to fend for themselves with no idea what they’re doing. Had to turn numerous customers away due to inadequate training. Manager refused to help, even over the phone. Then employees decided that she was going to try to keep my tax papers held hostage after I asked for them back, I had to get loud and irate to get my papers back.
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September 2021 by Anndang
Very unprofessional, the office looks like a shanty, the lady that helped us dressed like she was going camping, was rude and tried to rip us off! Dont go here, I went to jackson hewitt by publix and they had a professional and pleasant person there and they even got me more money on my refund than liberty quoted me.
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February 2021 by Genautry Martin
Cricket makes the visit stress free.... Thanks again Cricket
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January 2021 by Anndang 86293377JB
Very unprofessional, the office looks like a shanty, the lady that helped us dressed like she was going camping, was rude and tried to rip us off! Dont go here, I went to jackson hewitt by publix and they had a professional and pleasant person there and they even got me more money on my refund than liberty quoted me.
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February 2020 by Fred Waters
I have heard a lot of good stuff about this place
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December 2019 by Cricket Thomas
I love Liberty Tax. Great friendly staff
