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February 2024 by Yosemite Sam
Very knowledgeable staff at the Duval st. location in Lake City Fl
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February 2024 by Charles Griffis
Excellent service
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February 2024 by Shelly Gorman
Staff was very friendly. I bought a new rear wiper blade, Chad volunteered to come out and put it on. Great service!! TY
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January 2024 by Robbie Disbrow
Fix your Damn website
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January 2024 by B Brinkley
Great customer service.
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January 2024 by Kevin
No matter how large, or small a business is, it is the people that work there that make it or break it ...Kudos to Sarah....awesome service, very professional and extremely knowledgeable!!
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January 2024 by james jmluke12
Better than Autozone.
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December 2023 by Andre Lobo
Really a nice shop!
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December 2023 by John Harrington
Greatest customer service ever.
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November 2023 by Dewayne Jackson
My go-to spot for everything automotive
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November 2023 by blessed by the best
These guys and gals always help me with any and all questions one guy went out of his way to come to my car and help me . Great employees
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October 2023 by Deborah Ware
Jenn was so helpful and very thorough. She made sure it was the right part. They are great
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September 2023 by Fun guy 3827
Not the best service. Every time I walk in and stand in line. The employees make faces or go hide in the back. Or they just stand right in front of me staring. Are you serious?They also can't tell if a batter is bad. They'll just charge it then say it perfectly good. So the next day you're dealing with your same bad battery.3 times I went back to charge thinking it was my vehicle. Finally I called to talk to the manager on the phone you said she'd honor my warranty, but to show proof my vehicle was worked on.So I did, but his rude blonde girl with huge glasses made a point to have an attitude and didn't want to do it. She tried arguining and fighting me on this saying w need to test it first. I said no go ask the manager who I talked to. Finally she did but had this attitude. Maybe she hates men I don't know or is judgemental.I trued making small talk about the storm coming and she ignored me. So then I have to insist they have my battery to replace. She still protested and said a comment to me. "We can't keep replacing your battery for a breathalyzer". I heard that's what drained this. Well it's not true, and I was too tired to argue. So I left.Got my new battery. Even AutoZone told me it was bad.Won't be using O'Reilly's again. This caused me a lot of extra time dealing with a bad battery they'd just keep charging. At least the manager Michelle helped on the phone, but her employee sure didn't recognize her decision.
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July 2023 by Edward Gordon
Just a quick return but handled fast and professionally. Well run store Chul was totally on point and the help was all highly engaged and helpful . I’ll be back….
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July 2023 by Mark Cribbs
Didn't have any of the parts I needed in stock. They changed their closing time to 9pm since Covid. Would like to see the return of 10pm closing.