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November 2023 by Anthony Evans
Highly recommend! I am a business owner who regularly buys vehicles here. Aaron always takes great care of me. Communication is excellent, pricing is fair, and they always act with urgency. I have been extremely happy with I-75 Toyota, and I definitely plan to continue buying cars here.
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November 2023 by Michael DuHamell
Harvey and Caleb were very quick in responding to my email and phone call.I schedule my appointment with Harvey first. And minutes later Caleb responded to my email and I explained to him I always had an appointment for 12:00 on Saturday. He was very professional and that after he text me to disregard his email then, he sent me another text apologizing for the text if I took it the wrong way because it wasn't what he meant. I didn't think it was a bad text I told him no worries but thank you for the concern and care. That's what I call good customer service. When I got there Saturday right at opening time I met with Harvey very professional went out show me the car to the protest drive had my car evaluated for trade-in value. We went through the numbers came to an agreement with the finance company with one that I was comfortable with. And using the credit union I requested in my mind , meant he, and the finance guy I forget the name but I think Joel listen to my concerns, needs, and knowledge of the banking system. That was very refreshing not having to fight back and forth for half a day to get to the right number. I was even able to afford the extended warranty with the lower interest rate. I figured my interest rate would be 7.1 to 7.4 with my credit score, Joel was able to get me at 6.99 which was awesome! Harvey even provided me with a hamburger for a snack while we waited. I've owned 23 cars in my life I've been in and out of car dealers many many times I have only found two car dealers that I find worthy of my business and for me to recommend to friends and family and yours is one of them. I hope you keep your staff working with the people the way they did me and I hope you and your dealership great success. If you keep the customer service up like you did cars will sell themselves but people make the difference that's why I drove so far to buy my car. Please pass this message to Harvey and Joel and finance. If the finance guy's name is different my apologies I mean no disrespect. Thanks again for everything I love my Subaru and I will definitely recommend you guys for new or used cars may God bless you your dealership and your employees and families.
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November 2023 by Brian Phillips
Doing business with I-75 Toyota was the best shopping experience that I've had in a long time. The entire staff was great. Ashley Carter worked well with me on the purchase of a truck as well as Heather Green and Jayce Mosley. They were all extremely knowledgeable, helpful and professional. Anyone that's looking to purchase a vehicle should strongly consider I-75 Toyota for the best experience in car shopping. Thank you Mr. Carter, Ms. Green and Mr. Mosley for your customer care.
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November 2023 by James Chipman
Stopped in to Browse and left with a new truck. The whole process was smooth. My salesman was great, finance person great, manager and the service department. It was an actual good experience.
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October 2023 by Julie Beebe (JB)
Great experience at i75 Toyota with Heather Green! I honestly the dread haggling back and forth, let me get my Sales Manager and pressure of car buying. There was none of this. What I experienced was an upfront, honest, no pressure, professionalism and I can’t believe I’m saying this… pleasant experience purchasing my GR 86 from Heather. Everything was arranged prior to my 3 hour drive to the dealership. I was in and out the door in less than 1.5 hours! Thank you Heather, Jayce in Finance (extremely organized and prompt with no pressure to add on 3K warranties) and I75 Toyota!!!
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October 2023 by Tom Peters
I found a truck on CarGuru’s that fit my needs. I was directed to I-75 Toyota. I was contacted shortly by Heather to discuss my interests and make an appointment to see the truck and test drive! I made the appointment for a few hours later and met with Heather to discuss pricing.I bought the truck and drove it home 4 hours later after some good faith negotiation!She’s honest and forthcoming and a pleasure to work with!No pressure to get it done right now! As a matter of fact the management team is friendly and willing to work with you to get your deal done on fair terms!I’m likely to be a return customer whenever I am in the market for another vehicle!
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October 2023 by Charles Moore
Great sales team to work with. They start with the typical “Start high then go low” on pricing, even when I laid out my budget, but overall a good experience. Aaron and Andre were knowledgeable, personable, and top notch on customer service!
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September 2023 by Jessica Camejo
Harvey was patient and kind. He allowed me to take my time try several cars and decide what was best for me. The team worked with me to insure my credit was handled with respect and treated the way I wanted. Overall, the process was easy and stress free.
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September 2023 by C Porter
I came for an oil change-nick is awesome!! , and ended up purchasing a car by trading !! My sales associate, Harvey Carter, was kind and patient….I am thankful for many people God puts in our path…and today is no exception. Thank you, Harvey and I75 Toyota of Lake City, for a job well done! One happy customer!
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September 2023 by Tim Egan
Heather snd Steve were great, they treated me very well and I'm very happy with the car.I don't think the young man who did the financial paperwork was very happy when I didn't purchase any extended warranty. But other than that the whole thing was great.
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September 2023 by Skip Murray
I have purchased a few Tacoma trucks from I-75 Toyota dealership (previously Rountree Moore Toyota) in recent years. As usual, the sales person Caleb Wynn and every other dealership employee I worked with to purchase my new truck were very professional and awesome to work with. I don't live in Lake City, but I fully intend to buy my next new vehicle from I-75 Toyota. I will not hesitate to recommend I-75 Toyota to anyone who needs a new or used vehicle.
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September 2023 by Debbi Hubbell
Heather should get 10 stars (can only give 5) for her outstanding service for selling us our new car from I-75 Toyota. She went out of her way to accommodate us, offered to deliver the car to us, made the paperwork very simple, and was extremely pleasant. There was no 10 hour wait for someone to OK the deal while we sat in a showroom twiddling our thumbs (like our past dealership). The entire transaction took place in an hour with her making sure we knew how to connect our phones and be comfortable with our new car's features. I would recommend dealing with her to anyone and will in the future when we buy our next car!
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August 2023 by Ms Tanner
We did contact ya'll and then received a threat of repossession for a vehicle we paid cash for because you messed up the paperwork and forgot to add county tax then James threatened to take the vehicle if not signed and had to legal obligation to sign. Your incompetent, unprofessional, sloppy-dressed salesman John Sullivan, finance Mgr and James whoever. You even tried to keep the refund that state compliance said YOU HAVE TO REFUND THE CUSTOMER. Steer far far away.SandiTerrible customer service
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August 2023 by CHERIE BARCO
Alan is the best sales associate I have ever worked with! He spent the time to evaluate my wants and needs for a car. He knew just what I needed! And I am now driving my new Prius. I love it! And… it’s my favorite color! Go see Alan for your driving experience. He’s the best!
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August 2023 by MJ Tanner
We did contact ya'll and then received a threat of repossession for a vehicle we paid cash for because you messed up the paperwork and forgot to add county tax then James threatened to take the vehicle if not signed and had to legal obligation to sign. Your incompetent, unprofessional, sloppy-dressed salesman John Sullivan, finance Mgr and James whoever. You even tried to keep the refund that state compliance said YOU HAVE TO REFUND THE CUSTOMER. Steer far far away.SandiTerrible customer service
