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March 2024 by Natasha Harrell
Been customers for a few years, we have a business account there, numerous times we've asked ro have a loan officer reach out to us, still no phone call, pretty unprofessional, definitely moving my account, don't see them being around long..
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March 2024 by Blaze Norman
Seacoast Bank in Lake City, Florida, is a standout financial institution that truly prioritizes its customers. The personalized service and attention to detail make banking a seamless and enjoyable experience. The staff at this branch consistently goes above and beyond to meet the needs of clients, fostering a welcoming and friendly atmosphere.One of the bank's strengths is its commitment to community involvement. Seacoast Bank actively participates in local events and initiatives, showcasing a genuine dedication to the well-being of Lake City and its residents. This community-focused approach sets Seacoast Bank apart from other financial institutions.Moreover, the convenience of their services is noteworthy. The bank employs modern technology to streamline transactions, making banking tasks efficient and accessible. The online and mobile banking platforms are user-friendly, allowing customers to manage their finances with ease.Seacoast Bank's commitment to excellence, community engagement, and technological innovation makes it a reliable choice for individuals and businesses in Lake City, Florida. Overall, my experience with Seacoast Bank has been nothing short of exceptional.
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March 2024 by Kristopher Kosko
I really enjoyed my experience with Seacoast bank. The staff treated me like family, Chris Wraight was very helpful while opening my account.
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March 2024 by Joe Hill
Absolutely despicable. These people complied with an unlawful bank levy on my accounts, including my wife's, and even when they were presented with a hard copy of a signed court order showing I didn't owe the state any money they continued to violate state and federal regulations. I have business and personal accounts with this bank and I am taking my business elsewhere. They participated in the seizure of federally dispersed disability funds, they refused to allow my wife to draw a portion of the funds from her joint owned accounts in accordance with regulations, and several other misdeeds. I am a decorated and 100% totally and permanently disabled combat veteran and small business owner. They refused to follow procedures even when presented with court documents, they were rude to and withheld information and funds from my wife who is recovering from a serious automobile accident, and their actions have impacted my children as well. They took additional funds from my accounts to process the illegal bank levy and refused to refund the money even though they were presented with the legal proof the freezing of my accounts was a huge mistake by the state. Put your money elsewhere if you want to sleep well at night.
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March 2024 by S Rasberry
Awful, just awful. If you want your money safe do not use this bank. They support corruption and the bullying of disabled veterans. Then they had the nerve to charge me for a fee for taking my husband's pension. Thank you to Governor DeSantis for helping to resolve this issue.
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January 2024 by Kazia Bowers
Terrible branch. terrible reps racist as well.
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August 2023 by Teresa Jackson
Is there a way go give less than one star? Wow, I have a construction loan with them and they will not pay my approved builder to do the job, even after receipts are provided facilitate the next draw. A second load is needed to get the work done. SERIOUSLY! Don't use this bank. Their corporate office will not call you back either.
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June 2023 by Jarrod Stokes
They took over Drummond. Never signed a contract with them. Been out of state. Get home and they have been taking money out of my account every month. Stealing from me. Beware of this bank! Management said they could refund money if I keep bank account but if i close my account they can't refund. Theft!
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May 2023 by Susan Ward
Cant get assistance. We'll not answer phones
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May 2023 by Blaton Wright
I closed a checking account then a week after the account was closed a fraudulent charge for over $1000 was posted to my account AFTER the account had been closed. Someone please tell me how this is possible. Then it was referred to a collection agency and I had to pay for the fraudulent charge. This bank is corrupt.!
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April 2023 by DAVID PEMBROKE
Let's see...Last weekend they had electrical issues and the bank closed up on Friday and Saturday. I couldn't deposit my money on time to make my rent payment, which ended up costing me a late fee and a threat of eviction. Today I deposited my paycheck into my account, drove over to the Publix Pharmacy to pick up my wifes prescription which she vitally needed since she almost died four weeks ago from Septic Shock and just got released from the hospital . Guess what?! My debit card was declined because my deposit is not available yet.....unlike People's Bank and Drummond Community Bank. I will be closing my account and taking my business somewhere else!
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March 2023 by Christine Roberts
Full staff branch and great service.
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March 2023 by Mary J.
The transition from Drummond to Seacoast was pretty major, but I had the most amazing customer service experience. I called the Lake City Branch and was blessed to work with Trey. He was so patient to listen to all of my questions and helped me resolve all my banking needs over the phone. This was most helpful in that I live 40 miles from the branch, and was planning to make the drive to get new cards and ask questions about my accounts. My problems weren't major but I appreciate his patience and diligence in helping me. I can't say the same for Drummond, in my past experiences it was an issue getting any help over the phone. So pleased with my experience thus far with Seacoast.
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February 2023 by luis santana
Drummond Bank transitioned to Seacoast Bank. Two weeks ago I went into the branch to make a Zelle transfer. I was told to wait until after February 13, 2023, for the transfer to occur from Drummond to Seacoast because Drummond does not provide that service for business accounts, Seacoast Bank would now be able to provide Zelle for business accounts. Several inconveniences occurred in the span of 1 hour. 1. Logged in to the accounts and none of the accounts are connected to one another. 2. I called the local branch, and they are closed on the weekends. 3. Called customer service and I was told that business accounts do not have Zelle. 4. I cannot perform a wire transfer because this department is closed. 5. Furthermore, it is under the Banks discretion which business accounts they will approve for wire transfers. Serious! I cannot run a business where I am unable to access our own monies at any given time when needed. Had Drummond Bank told me all of this two weeks ago, I would have closed the accounts and taken my business elsewhere. Now I have a driver in another State who cannot access his Convoy fuel card which needs to be funded via Zelle or Wire transfer. This inconvenience has caused a chain reaction leading to lost profits for our business. Pretty Epic welcoming package of disappointments.
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February 2023 by Ashley Blanton
Worst customer service ever. I was with peoples and now I had others accounts I could see on my online baking I called and the lady was not nice at all. I never got my husband’s bank card, was lied to about it being over nighted and we will be closing all of three accounts at this bank!! Don’t do business with them if you want to get your money
