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October 2022 by Jorge Garcia
Worst experience ever. Complete was of time. Came here to cash a check in. The check was from my commission on a property which I sold. Provided ID everything to do it. I came in gym attire. I guess my appearance is not one that can legally earn a living. A lady had the intelligence to ask why I was cashing in a check. I check I earned. Since we are assuming, based on my experience and interaction with this location. They are Incompetent, racist, and incapable of doing their job. The human resource department needs to address this lack of customer service asap
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October 2022 by Johnny B Good
I don't get these 1 Star Reviews. I have been banking with BankUnited since 2014, and they have been professional, friendly and always exceeding my expectations! It is a small bank which means no customer lines and they are very personal. I can call them and ask for particular services and they always oblige.
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March 2022 by Joejanet ortiz
Do not go to that bank they didn't wanna cash a check that was coming from their bank they wanted me to deposit it and the teller was rude couldn't even hear what she was saying all they wanted to do with deposit not cash it
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July 2020 by William Penrose
They say they charge you one thing for ur loans APR, but if you do the math the rate is WAY off, it's almost double.. I do loan calculations all the time as a real estate agent and when I stopped to calculate what I was actually paying it was insane. There was times they would take. Loan payment and no even deduct it from my balance. It would say payment made but my balance would remain the same.. Jus overall lack of competence.
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April 2019 by Holly Primc
Quite honestly the worst bank I've ever dealt with. Staff is not trained - they have employees missing and don't fill in the spots. They had to call 6 different numbers to figure out how to do what we needed. Definitely do not come during the holidays. I believe they let everyone except do tellers take time off and they are not trained in any other position. Truly horrid. Go elsewhere!
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May 2015 by Patrick V. Robinson tallpat
Small bank