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February 2024 by Ryan Wagner
These people are a joke!! I got hung up on multiple times, and they refused to fill any of my prescriptions even though I’ve been getting the same prescriptions for 10 years!! Do NOT go to this pharmacy. The “fill in” pharmacist that was there on 2/21/2024 was unprofessional and mean. I asked the pharmacy tech a question and he hung up on me on purpose. BE AWARE OF THIS PLACE AND STAY AWAY!!
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February 2024 by Felix Ramirez
The pharmacist and his assistant have horrible customer service. As I was walking towards the counter to pick up a prescription it was literally 7:59pm, I hear him clearly talking across the counter to a customer down the aisle and ask if she was picking up tonight bc he was getting ready to close, he walked away and as I walked up seconds after, his assistant saw me and pulled the gate down right at my face. I explained that I literally heard them ask for last call on pick up and the fact that she saw me , turned her back on me, and than presumed to talk to me that their closed clearly stated she felt guilty for doing that, when I asked the gentleman that was back there he said sorry we’re closed , again after I told him I just heard him say last call. It was disrespectful and very unprofessional for them to shut the gate right at my face when she clearly saw me coming up. Lady in the back needs to get another job. Customer service is definitely not up her alley.
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February 2024 by John Moehrlin
It's a pleasure to shop here. I believe her name is Cheryl is an outstanding employee, she's always helpful and so happy.
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February 2024 by Mac D.
Very unprofessional. One of the pharmacy techs (Dylan W) kept repeating out loud ( very loudly) the medication that I was picking up. While sometimes it is good to verify with the customer discreetly what medication they are picking up it , I think it's absolutely unprofessional , disrespectful and unsafe to repeatedly call the name of the medication especially after revealing the customer personally identifiers. Do the other customers (possible friends or neighbors) need to know I have diabetes or vaginal infection or some other disorder that is sensitive?! They really need to work on this.
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January 2024 by Mary
Never will I ever set foot again in the CVS on rinehart rd.The only reason I am giving one star is because Chris, the Pharmacist was helpful and professional. The other Pharmacist, Alla is the most unprofessional and rude person I have ever come across. She is judgemental if you are picking up a prescription for something she doesn't approve of and goes out of her way to be combative. She yelled at me across the pharmacy in front of several customers in line bitterly screaming that my husband was rude to her. She then said she will no longer fill any prescriptions for my husband. I told her not to worry because we won't ever go back there again and I also asked her if I could pay for the rest of the prescription. Well my husband had 3 weeks left on the prescription and she only gave me two weeks, so now I'm stuck going back there again. This woman is extremely hateful, and has no business dealing with people who need medication. So , yes, CVS, you have lost yet another customer.
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December 2023 by Rita T.
I have been going to the CVS Pharmacy in Lake Mary in the Target for many years. They have consistently provided excellent service. The friendly employees are helpful and work hard to provide good service. All that being said, I don't like the constant reminders to pick up prescriptions, so I turned off notifications.
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November 2023 by Heather Webb
My husband went in to get me some nyquil he's 55 and the girl at the counter carded him. He had to walk back to the car to get it. Very rude I can understand if it was Sudafed or whatever these kids use but nyquil! Bit of a power tripUncalled for
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October 2023 by Lissa Sanchez
The Pharmacy Tech named Alah or what ever her name is was very rude. I asked for my coupon for goodrx to be used and she talked to be with a really bad attitude in front of my kid. Wanted me to get out of the line and come inside because there was people behind me even tho it was my turn and there’s a drive thru for a reason. I was so frustrated, I had just left the hospital and I was feeling really sick and she was threatening saying she was going to send my prescription to another cvs. I don’t understand how people that work in health care field could be so rude to a patient. She is definitely in the wrong field!
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September 2023 by Barbie Coleman
The front check out team member at this store was extremely helpful. I was having an issue with the self checkout not accepting my telephone number for my ExtraCare card. She helped me at the main register instead. Patient, friendly and great customer service. Thank you!
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July 2023 by Jynette Melendez
Had to pay double for my prescription because they refused to take the time to put in my GoodRx info without making me go to the back of the drive-thru line... after waiting MY turn, I expect to be taken care of completely. With a baby in the car I don't have time to go to the back of the line and im also not going to argue with someone in front of my child. When someone waits their turn, how dare you send them to the back of the line because you know they won't and you're too lazy to put alternate info into a computer. It takes just a couple minutes to put goodrx info in (ive done this before) and he claimed it'll be another 20 minutes so I have to go to the back of the line...... it was also early afternoon on a Wednesday so it's not like I choose peak hours to hold up the line. Annoyed is an understatement.
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May 2023 by Jahra Kutubi
Really rude people. I have been on the phone waiting to speak to someone, they just say “you can pick up tomorrow, thank you.” And hang up the phone. Is this a joke? I didn't even get to squeeze in a word. Never getting my prescription sent to this cvs.
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February 2023 by Casey Yeager
Ive had this pharmacy for over 10 years and never had an issue until today when I spoke with Natalia who informed me she is the head pharmacist. She was rude and short with me. I needed my medication today (I was diagnosed with covid) and they are telling me there is a shortage and they cant get it...but would be willing to transfer it to another pharmacy other than cvs.
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July 2022 by Teresa P
No complains, medicines a little expensive but everyone was friendly and they were able to fill my prescription pretty fast.
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July 2022 by Chris Ruocco
Chris and his pharmacy staff are incredible in the way they help people and are always friendly!
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May 2022 by Michelle Shell
Rude pharmacy people. Literally closed the window while I am 2 feet away so they could close for lunch with no warning. l was told I would have to wait there instead of just handing me my medication…. Surely you must have a better option for customer care. Been coming here For years, but their service keeps getting worse and worse. As a nurse, I will recommend you and all my patients save your energy and go to Walgreens.
