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February 2024 by Puja Aggarwal
I tried to transfer money out of fifth third and online banking won't allow me to. The employees don't know what to do and are no help!! Tara specifically is of no help and the online help line is also of no help!! Tara was annoying and should be fired.
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March 2023 by Angelo Fernandez-Walters
Tara Waleri is AMAZING!!! As a 22 year old still learning how to finance, switching to 5/3 has been a great choice. My visits to the bank are not very often, and Tara remembers my husband and I every time we come in for something as small as a money order. Everyone in the staff has been very friendly and welcoming. I’ve never experienced this amazing customer service with any other bank.
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March 2023 by Ahlex Writes
I would give it negative stars if I could for many reasons but this review is about miss two faced Tara. If your banker is Tara just cancel your card and go elsewhere. This person is so nice at first, and you start to trust her and then she pulls in this know it all attitude and starts talking down at you like you’re her child or something. Very unhelpful. Just incredibly y likable and rude. She gets you when you first talk to her she seems so sweet and kind but behind closed doors when she feel comfortable, you’ll need therapy after. Just a gross human. Learn customer service, and not the fake stuff you already pull Tara. And it’s not just her theres another person with a Hispanic accent that is also very rude at times. Get it together.
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February 2023 by Kyler Ghersy
Very much humiliated by these people. You can’t be going through financial issues and call to help see if there’s any way they can help without them judging you and making you seem stupid. I haven’t had an issue with Victoria yet but everyone else is on my list if you know what I mean. Just gross establishment such liars and judgemental rude workers. I’m never calling or going into this establishment again.
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December 2022 by Shannon H.
Was only staying with them because they had a prepaid debit card that linked to your bank account. Now, they decided to do away with that. However, they. pulled it from the app with no warning, leaving customers stranded. Why banks think they have any right to screw with the money of their customers is beyond me. New year will be welcoming a new bank.
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November 2022 by A. Cruiser
when you have been helped with all questions you had... even on black friday .. you know why you are a longtime client.
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October 2021 by Dan Richard
The staff is AMAZING!! My needs and requests are always addressed, sometimes before I even ask--they are great!! Forget 5/3 better--they're more like 100% better than the others!! I LOVE this bank!!!
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June 2021 by Kevin Walsh
People are great, but bank products are weak and antiquated.
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November 2020 by Joe Shaw
Joe SMy issue with this bank, is the location of the ATM. It is in the same lane as the drive through window. Today I had to get out of my car and walked up to the ATM to use it. There was a drive through customer at the window for a very long time . The customer's car also blocked access to the ATM. So I had to reverse out of the lane, parked and walked to the ATM. The ATM needs to be relocated for easier access, thank you.
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November 2020 by Liliana Castillo
Always helpful, friendly and efficient!!
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December 2019 by scott saunders
Came in on a saturday to talk to a banker about merging some credit cards change my wifes last name and address and there is only 2 staff working .. very slow there was a line of 10 waiting ... maybe hire a few more staff
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November 2019 by Vicky Stothard
This is the worst bank ever. So slow and staff are very unhelpful. I opened an account for my children, me as the account holder and two sub accounts for my children. The bank sent statements to my husband who is not on the account. When I questioned this data protection with the staff they were not concerned that the breach had occurred. Needless to say Fifth third is no longer our primary bank.
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March 2019 by Isa
Pam G. was the nicest most helpful person I have encountered in a while. 10/10 reccomend if you need to walk in for deposits, fax statements, etc.
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October 2018 by Mark S
I called to open a business account and asked for all the necessary information required to open the account. When I asked how long it takes the answer is 1-hour. Why would I invest 1-hour of my business time in a bank? All the necessary documents could be delivered electronically.
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July 2018 by MICHAEL R McCOY
Quick and efficient
