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November 2023 by Marie B.
My company applied for a loan through First Citizens Bank. We have excellent credit standing and have multiple company accounts with the bank. The people we worked with at First Citizens Bank assured us all looked well and knew that we were on a tight deadline. Despite knowing this and their repeated false assurances, at the last possible hour, we were informed that the loan was denied. No reasons were given for this. Due to our excellent credit standing, we were able to get the loan through a different institution within our deadline. However, this treatment was unfair and disrespectful, and we absolutely do NOT recommend utilizing First Citizens Bank for any loan services.
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April 2023 by Cory Stewart
One of the best banking experiences I have had! The staff was very helpful. The objective was achieved easily!
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September 2022 by Yohaniecia Cummings
Great bank, very professional and courteous.
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April 2021 by reka tokics
great team, always so helpful
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February 2021 by Denise McDonald
Always a friendly atmosphere. Very quick in taking care of my business. That’s why I drive out of my way to keep my money there.
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June 2020 by Jenny Clifton
Love my bank. Not only are the tellers considerate, thoughtful and knowledgeable....they call me by my first name, help me handle any concerns or questions immediately, and make me feel more like family than an account number.
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June 2020 by Jake Morris
Withholds tax documents, refuses to pick up the phone, unprofessional representatives (literally said that we dont know what my grandfather wanted to our faces) if giving a negative rating was possible I would. At this point I'd be more willing to trust someone with a gambling addiction with my money than them.
