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August 2023 by katie nelson
Brought in a broken family ring. They were able to make a new ring that is just a beautiful as the first
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March 2023 by M R
Awesome customer service thank you Dana for your wonderful service including the price to fix my purple ? heart pendant in no time. I will recommend you always ?✍️?????
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February 2023 by Norman Merzzi
This place is either hit or miss, they're very polite when they think you are going to buy something right away, but if you ask questions they are snippy and borderlinerude,, I was dressed very casually A short dark-haired post middle-aged woman behind the counter I believe she's one of the owners, very rude and judgmental, I was dressed very casually, perhaps she thought I couldn't afford what she is selling, we own two homes on the golf course in Heathrow,either myself or my family or friends will ever set foot in that store again, buyers beware!!!!!
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February 2023 by Mike P
Jim and Dana are wonderful! They are personable, the prices are very fair, and their work is first rate.
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October 2022 by Denise Myers
They are a little misleading in the values of gems.
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July 2022 by Abdullah Mohammed
Great earring fix in just one day!
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January 2022 by Jodi R.
This is a wonderful, family run business. They do exceptional platinum work, and are really invested in both their work and their customers.
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October 2021 by Ann Grimes
Amazing jewelers and extraordinary jewelry. Our family has purchased many pieces from Gems of the Jewelry and have never been dissatisfied. I appreciate their honesty and experience and they have never steered me wrong. If you want a unique piece of jewelry from a family run store that will last a lifetime this is the place.
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August 2021 by jaz cat
Excellent jeweler. I had a custom piece made with an opal I had from years ago and it turned out beautiful. Also bought gold chains there for my nieces.
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August 2021 by Steve Butler
Bad attitude, poor service, we were treated very poorly.After reading reviews on line we were really excited to visit this jewelry store to talk with them about resizing my fiancé’s gold Citrine and Garnet engagement ring and to discuss having a custom wedding band made to go with it. When my Fiancé went into the store, her experience was awful. They were extremely insulting towards her engagement ring selection and asking why would she ever pick that ring. When she ignored those comments and asked if it could be resized to a smaller size, they said that they don’t work with quartz because it was so soft and why would she pick that ring. (Citrine and Garnet are in the quartz family and have a hardness of 6), even though they had Garnet jewelry in their jewelry case. They also were demeaning about the gold setting saying that engagement rings should not be made out of 14 carat gold because it doesn’t hold up to wear and tear (14 carat is an industry standard). All we wanted was to have the ring sized down one size. When she asked about having a wedding band made to go with the ring, they seemed reluctant to want to help her They never even asked here to remove the ring so they could examine it. My Fiance left there feeling very upset, angry and insulted. She went to another jeweler near by and asked them to do the exact same work. They were very friendly and helpful and said that it would be no problem to do the sizing. When we asked them about any concerns over 14 carat gold, or the stones in the ring, they said they didn’t have any issues with our ring and that they sold 14 carat engagement rings all the time. They resized our ring within 48 hours and are now working with us to create custom wedding bands. I’m not sure why we were treated so rudely, but suffice it to say we will never go back to Gems Of The Jungle.
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July 2021 by jamjc4
I Took my wedding ring to have resized and they did an excellent job, I’m very happy!I definitely recommend Gem of the Jungle!
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May 2021 by Donna Kay Austin
I was so excited to stumble across Gems of the Jungle today. I was a frequent shopper of the store when they were downtown Orlando. Dana designed some beautiful pieces for me from stones and pieces I had. I now live in Texas but will be bringing things to her my next trip so she can work her magic again.
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April 2021 by Frances Melvin
Dana and Jim are professional, skilled and personable. Beautiful work and I drive 35 minutes to their store just to have the expertise and personal attention to detail that they offer.
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August 2020 by Tricia Taggart Rodriguez
greeted with big smiles wanting to help you find that special gift even if they have to create it themselves.....yes, they design their own jewelry!!!
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December 2019 by Elaine Clemens Hatcher
Beautiful merchandise and great service! Custom creations too!
