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November 2023 by Cheryl Cooke
Very informative.. Best prices
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November 2023 by Elizabeth Graham
Agents at John English State Farm Insurance Agency are good at following through on specified policy matters. Appreciate their customer service!
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June 2023 by Madison Quintana
Staff is always sweet when they answer the phone. But when it comes to them upping insurance WATCH OUT! My car payment was doubled! There is always an increase. They blamed it on other people claiming more money from their car accidents! So they up everyone else’s insurance I can understand an increase but multiplying by two? $386! That’s more than my car payment! Never will I consider state farm insurance!
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April 2023 by maydela flores
GREAT CUSTOMER SERVICE! the staff in this office are so easy to work with! I’m glad we switched over to State Farm!
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April 2023 by Linda Sierra
I had an issue and was resolved immediately with the help of the State Farm agent. This office was awesome and the staff were so accommodating.
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March 2023 by JoAnn Diaz
The office is very nice, and the staff are great to work with. I've had the pleasure of working with Sandra, she is easy to talk to, and helpful, explains things well, and very knowledgeable.
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February 2023 by Damion Clarke
Worst Agent EVER!!! I tried switching from Geico to State Farm in early 2000.. I was accepted, paid in full (for 6 months) then less than 30 days in Canceled (to receive a 70% refund) no infractions mind you just a letter & check in the mail... Well I wound up keeping Geico (20yrs later due an expired cc while away on vacation my policy expired) I renewed upon my return to a much higher rate. So I again sought out State Farm... an low and behold THE EXACT SAME THING HAPPENED AGAIN FROM THE SAME AGENT!!!!!
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February 2023 by Greg Schmid
Been here for years and years with home and autos. Sometimes you can't beat State Farm's rates. Other times you can. Great service from this group of people, great team!
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October 2022 by Jon Winder
I was a customer that always paid his bill each month, and has felt manipulated into initially signing up thinking that my price for my insurance was going to stay the same each month or at least close whenever insurace increases would fluctuate. I have accepted multiple times quite large price increases on my policy, but the one that brought my bill to almost 200 dollars a month was the last straw. When I called in the women seemed rushed to bring me off the phone and wasnt real specific in breaking down why my insurance went up so drastically high. I received a rather generic remark in terms of oh everyone's prices were raised, by $30+? Somehow, I feel like they almost looked at me as an at risk driver based on how likely they feel id get into an accident which is why they rose the price unfair and unjustly. Or they somehow found somthing related with my driving history that gave them the leeway or bias to raise the price. I been in no accidents, drive 10-18k miles a year since I work a remote job, and been paying. If this is how State Farm treats a once loyal and responsible customer I definitely will never go back to them. They will give you a rate at around or a bit over 100 when you sign up then keep raising the price all the way until it hits 200 or close to it, wish I could tell you why. I defintely made the right choice, I got the same exact coverage with my new provider for HALF the cost!
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July 2022 by Madeline Santiago
the office staff was very nice and Ms. Loyer was wonderful she answered all my question and very helpful.. thank you guys..
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July 2022 by Osvaldo Reyes
Great customer services Ms. Sylvia was fantastic.. thanks
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June 2022 by Nicholas Schumacher
Despite their claims that they have repeatedly attempted to mail a refund for a cancelled policy, I have still not received anything. It has been 6 months since the policy was cancelled!They are also unwilling to consider any other refund methods besides a check in the mail that has no tracking, aka no evidence that they've taken action.
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January 2022 by Richard Wakeel
Personal at the very best. Product need more flexibility.
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December 2021 by Marlin Occelus
My car windshield was cracked by a garbage truck on the highway. They refused to take care of it. Thankfully this office was my local office and Mendy the manager and Wildalys the agent was very nice and responsive. They sent the repair company to my house to take care of it and made sure to send them back to check on the work that was done. Best manager and agent that I have had an experience with. They are absolutely amazing. Thank you guys now I feel super safe in my car. Also shoutout out to Super Auto Glass for an amazing work
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August 2021 by Mag SM
I have been in this company for two years the treatment I received surpasses the excellent, thanks you ROXANNE.Very Very recommend.
