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August 2023 by Lauren C
My doctor wants me to start a new medication and had me fill out a form in office for this pharmacy. Since then I have been getting minimum five calls a day from Kroger specialty pharmacy and I’ve blocked multiple numbers and they are still calling. I am not Moving forward with this prescription and yet they still call incessantly.
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November 2022 by Lana Hecks
Idk if she works here at this location but she works for this company. Brenda is a rude woman. Unhelpful, does not listen and is rather rude. Several KSP pharmacists that I have spoke to have been rude and unhelpful. Why people even come here is beyond me
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September 2022 by Celina Lambeth
I never knew what a specialty pharmacy was until I was diagnosed with an autoimmune disease recently but I am so thankful that my injections are NOT being handled by my local pharmacist. The employees are top notch on the phone and my package arrives the day after my refill, packed in ice to my front door. I’d give anything for all my families prescriptions to be handled this way.
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July 2022 by tucker savage
They refuse to send me my medication
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January 2022 by Christopher Rumbold
Always very efficient polite and helpful on the phone. They always ensure my repeat prescriptions arrive in a timely manner.
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June 2020 by Lindsay Agosto
I wouldn’t trust this place as they breach customer information and one of their employees while working from home gave her son access to customer information on the computer while she was out but supposed to be home- all recorded on video!!!!
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May 2020 by Robert Dingle
I have a speech impairment which is stuttering. Customer service was patient and understanding. That means the world to me, because very few people stutters. most people who stutters if they are cut short because of their speech, it just like a punch in the face, very hurtful. Again thanks to customer services at Kroger Specialty Pharmacy.
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October 2019 by royalcuteness
They have always been there for me and always expedite deliveries when I have a malfunction and the pharmacist went above and beyond to answer my questions I am happy I have their assistance and support they always help me resolve me issues.
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April 2019 by Danielle Wassell
Very organized and efficient. Friendly staff, clinicians, pharmacists, nurses -- all, of them. Just a super great company to work with.
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January 2018 by Mike Guidry
Best place to work!!
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December 2016 by Deena Hayes
Today is my first shipment from Kroger. I am honestly surprised at how friendly everyone is. There was a shipping mixup and I should have received my package yesterday, but I didn't. I called and spoke with a lady yesterday and she spent several hours figuring out exactly what happened to my shipment. Her customer service skills were amazing. She even stayed in the office for an extra 45 minutes talking with Fedex trying to get me my package sooner. Then today I got a call about my medication since it's new to me. She spoke with me for a good 10 minutes making sure I had no questions. She went over all the side effect and precautions I need to take with this new medication. She was super nice. I would highly recommend them!
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September 2016 by Mrs. R
The people there are extremely organized and have excellent services. They deal with the insurance company and keep me informed. They are always looking out to help me. It's easy to get your order in and they are fast. There's no waiting for paperwork to move from desk to desk. They find answers fast.
