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October 2019 by Cathy Tom
stupidest bank ever. Stay away of it.
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October 2019 by Cognitive Dissident
I tried calling 4 times at 10 am.
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September 2019 by Outside Society
I tried calling 4 times at 10 am.
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September 2019 by Outside of Society
I tried calling 4 times at 10 am.
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June 2019 by Chantel Stevens
I have never missed a payment. Hosiptalized without out work over a month left me unable to keep up with my payments. the day of recieving my paycheck after having to work a full week and waiting on a paper check. They repo my car. I made sure to keep in contact and educate them. they said "its ok..we understand" "try to make the next one" then this happens. I had my car 2 and a half years. they shared no remorse no care. Just you need to pay 1800 in 10 days or we are selling the car.
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June 2019 by Abby Kuznetsov
Disgusting.. When we pulled up to use the drive through the containers you send inside all smell like vomit. I told the lady on the inside and she smiled and said " haha yeah". Their hands must always smell awful.
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March 2019 by Marycarmen Hernandez
I have been a member of McCoy for over 30 yrs, and for many enjoy wonderful service; for the past 2 yrs their customer service has declined and they can't seam to get with the times. Their app at one time served its purpose, then it was taken down and now their app is just their website who has plenty of logging issues. They moved to a third party credit card processing service that is flawed but they continue to use it. I had my money held hostages due to their flawed and inefficient technology and when I complaint in person and over the phone all I got was indifference. Lastly Cindy, the "manager" at Lake Mary has no customer service skills, she either needs a vacation, training in the very important skill of customer satisfaction or needs a new career path. McCoy shame on you, if you cannot handle banking in 2019, close down, restructure or,sell to some other institution.
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January 2019 by Al Lines
phone number of this branch is incorect. misleading info. provided phone number is a general one. they will never answer or they will keep you on hold forever.
