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February 2024 by Elise Curran
Had so much help in choosing several large purchase items, and I feel like I spent all of that money wisely because of the expert advice. I was greeted immediately upon entering the store, and several other times during my visit. The person who helped with the large purchases, Liz, the manager, was very helpful without being pushy, which made it feel comfortable spending the money and feeling like I was getting a good deal and choosing the right items.
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February 2024 by Simone Behar
Andrea and John went ABOVE and beyond to help me the other day when our elementary school was in the middle of their largest fundraising event and we didn’t receive something crucial to its success. I ran in, they helped me tremendously and even found coupons to help bring down the price. They are amazing and deserve lots of praise!! Thank you, both! You saved the day for us!!
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January 2024 by Samantha Laine
This is the worst office supply store I've ever been to. The layout was bad before, but then they updated the checkout/desk layout to sort of be a line, I think that's what they thought, but now it's just a bunch of obstacles when you come in.There's almost never anybody at the desk. And when there is, they don't acknowledge you.Further, their customer service is atrocious. Even when it comes to their FedEx counter, which is minimal work for them. We have labels so it's even less work for the store. And yet, they still don't have common sense or decency or know if/when the FedEx truck arrives. It's usually afternoon, so we had a Priority Overnight package dropped at 10am on Friday before Christmas. Well, FedEx already came and then either wasn't working Saturday, or this store didn't give them anything, because the package didn't physically ship until Wednesday after Christmas. We didn't expect it to get there on Christmas at all, but we certainly expected it to go out when we were told the truck hadn't picked up yet. This is the fourth time this has happened - the person at the desk sees that it's Priority Overnight and doesn't say anything about the fact that it won't actually ship for 2 days (even after we specifically ask, "the truck hasn't come yet today?"). That's worse than Walgreens, who says they have Saturday pickup, but unless you drop it Friday night, you have to wait until Monday - at least they're consistent and tell you Saturday's pickup is at store-open. This store does as little work as possible, it seems. I will never shop here. I would never recommend it, either. We've waited in line and observed the (non-working) employees, and I wouldn't trust them with my items, let alone if there is an issue and you have to discuss or file a claim. 0/10.
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January 2024 by Kani C.
Excellent Staff! Great service! Easy to locate items! Good location.
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January 2024 by Arvind Raj
Went look for printers , I asked for wireless printers where the lady, she said they don’t carry any wireless printers at all and I pointed out that you do carry since it was in front of the lady’s face , she didn’t even check quickly diverted saying it’s out of stock never had an intention to help . Had to just walked out !
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January 2024 by David Acosta
Super friendly associates
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January 2024 by tlindou
I understand it was close to closing time, but the print center wouldn’t print a single page pdf for me before Christmas. Lazy!I ordered a theme park “ticket” to present to my son on Christmas for a trip we were taking in January. It never arrived so I tried to save Christmas by printing one. 10 minutes before closing was “too close” to closing time and I was asked to come back in a few days. I will come back NEVER.
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December 2023 by Lawrence Mason
They now as other venues have you check yourself out . I do not wish to be employed by them while paid employees stand around talking to each other leaving me to do my own checkout and fsxing.
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December 2023 by carolina pulido
I always buy at Office Depot Lake Mary. Great service, positive associate attitude, nice atmosphere, music and tidiness, The associates always help solve my problems and needs. I also get rewards for immediate cash back in my purchase.Thank you all for your help. I always come back.
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December 2023 by Freddie stafford
It was a great time getting a few copies done. Service from all I came in contact with was just great ?? ??.
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November 2023 by Sean Bailey
Great customer service at this location. The staff is very friendly. They’re always smiling and looking for ways to assist you, however they can.Ms. Andrea, has fantastic customer service skills, and I would recommend using the store to anyone, especially small business owners who are looking to get things done quickly and efficiently.
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November 2023 by Melech Castillo
Highly upsetting. I want to print my logo stickers which I’ve been printing at the same place for the past two years now they say that they don’t have email services so you had to buy a USB in order to print your file . Also, I was at the printing machine trying to print out some documents. I sent it to Office Depot email about five times. And never received a print for me email. Very disappointing wasted 45 minutes of my time and the cashier was not even able to help. I ended up leaving and got no services.
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November 2023 by Ron Cook
Pricing in-store is MUCH higher than online, but they will "price-match" their own prices online? Wait, what? Doesn't make any sense. $10 price difference on a $15 item. Just crazy!
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November 2023 by Michael McKenna
The Office Depot employee who served me was so pleasant and efficient that I will continue shopping at this store.
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October 2023 by Lenny Leger
Looked up an item on line, item is available in store according to the site. Drove to store and was told " I know that it shows that it's in stock, but it's not in stock"Ok.
