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April 2024 by Stay Open
If u could put negative stars I would. There’s always an issue when ordering from this local tonight was by far the worst. Our pizza as left outside our building on the ground where it was covered with ants and the wings where missing. Who leaves someone pizza out side of the apartment building!!!!!! When you have my number and code to get in the door!!!! If you are lazy just call and I could have came down!!! I have 4 kids who now have to wait to eat. Oh and did I mention it was 2 hours late on a Tuesday. Never again
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February 2024 by Quenteria West
Vegetarian options: N/A
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February 2024 by Sasha Perard
TERRIBLE experience tonight! had to yell multiple times to get the attention of the workers in the back, one visibly texting on his phone. i’m then told neither of my pizzas have been made because their online order system “was broken”, & they could start the order now. i asked how long, they say 10min so i agreed to wait in my car—no apology from either worker. i wait 12min, go back inside, am told my order will take 4 more minutes…i wait 6min, am finally given my pizzas, and was offered a free liter of pepsi which i declined because i don’t drink soda….and then i was still charged full price. for waiting 20+ minutes after my order was supposed to be ready. then i get home and realize one of my pizzas was made incorrectly. TERRIBLE. work on customer service, fix your system, and sweep your lobby! what an unpleasant experience
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February 2024 by Hulk Smashed
I went to this store 1 hour before they closed because my pregnant wife was craving pizza and I was told they were out of everything. The gentleman said they already threw out all their dough and couldn’t make anything. What is the point of being open if you cant make anything?
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January 2024 by Michael Reyes
Employees dont care here. Ordered a simple dinner box for delivery 5 minutes away, was told itd be about 30 minutes.Waited over an hour. Still no delivery. Staff hung up on us while calling to check on it.Barrowed a car to pick it up, pizza was cold, wings were all dry, and the garlic bread wasnt even cut. Box was saturated and smelled off old oil. Mentioned to employee, who jusr shrugged. Asked for it to atleast be cut, didnt want to eat arge hunk of garlic bread instead of breadsticks. In return, the employee rolled his eyes, grabbed it with his bare hands, took to back, and made very messy cuts. At this point, our party was starved - so I took the box and threw away the bread. Huge waste of money and time ordering here, will literally never step food in another pizza hut, much less this location, from this experience. Have never been through such carelessness.
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January 2024 by Zack Bsedell
Ordered delivery waited well over an hour called got an attitude from the employe and was told they are doing triple delivery and there's nothing they can do for us meanwhile I have children at home don't waste your money
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December 2023 by George
This is my local store. Lake Mary Florida. Absolut the worst! I am writing this because 5 times in a row, cold pizza, toppings all over the place.The staff doesn't care one bit. Sometimes I receive stuff I didn't order and just the opposites other times. The Manager is bothered when I call back in.His Response, "Ok, we will get another pizza out to you in about 2 hours.Lake Mary Store.
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December 2023 by RZL Renovation Group
All the time the deliveries take longer than what they promise and the answer is that they do not have enough drivers for the deliveries. On occasions they deliver your food up to 1 hour and 45 minutes and the staff is very unfriendly to give a good
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December 2023 by Lucas Paris
Nearest location for me. Very convenient. Friendly, fast service. Tasty pizza as expected.
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November 2023 by Shannon Nicole
So yesterday, my coworker and I had a credit for $24 from a messed up order from two days prior. So we called to make an order for delivery. The manager WAYNE literally told us "we don't have time to deliever a free pizza and it's a 2 1/2 hour wait" and HUNG UP ON US! Mind you, this is 10:00 at night and it's that long of a wait? So I called back and told him I was going to call corporate. About 15 MINUTES later, a delivery driver brings us a pizza and breadsticks...this gets better....So he said it was $25 and we told him we have a $24 credit but we were going to take good care of him with a tip. (We're bartenders!) He told us to hold on and that he had to talk to his manager Wayne, went out to his vehicle, AND LEFT WITH OUR FOOD!! So we got hung up on AND the driver TOOK OUR FOOD WITH HIM!! WAYNE clearly doesn't know how to manage, he was rude and very unprofessional. This is not a way to run your business Pizza Hut!!Thanks to DOMINOS for coming through, 25 minutes after that, with a hot, delicious pizza for the WIN!! That's how you run a business ?
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November 2023 by Millie Paguio
I ordered 2 different pizzas and both turned out amazing. Best pizza experience at the Lake Mary, FL restaurant we've had in a long time. Just recently moved back to the area. Everything was really good and hot. And the brownie was so darn good ?Delivery was super quick. We will definitely be ordering again. Thank you!!!
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November 2023 by Casey Welch
This is the second time I have ordered from them recently, last time they had my complete order WRONG. I tried to catch the driver before he left but he was gone, called and it doesn't even go to the actual store. Sat on hold over 40 minutes before just giving up and then today placed my order said between 25-35 minutes, over an hr and 15 minutes later it came, wrong order AGAIN and looked like the pizza was just thrown in the box. Very disappointed and probably won't be ordering from here again.
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October 2023 by Jazmyn Maldonado
Everything about this Pizza Hut was as expected. Food was hot and fresh and of course refreshments helped too. Looking forward to next time!
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September 2023 by Doug Willner
It had been years since my last Pizza Hut visit. It was as good as I remembered... crispy pepperoni. Liked the thin crust.If you like Pizza Hut pizza, it was very good
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September 2023 by Debbie B
I teach construction classes and like to treat them to lunch. Great Pizzas! There wasn’t a slice left? Thanks for the great delivery also!
