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September 2023 by m b
We were in this location this morning and Christian Abraham helped us to opening an account and he was so helpful, striving for excellence, I literally enjoyed the moment and his customer service was above and beyond the best .PNC should pride of you .You deserve the best .Thank you Man
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May 2023 by Robert Wheatley II
Whatever you do, don't do business with this branch. It has been the worst customer experience I have had to endure in quite a long time. I agreed to cosign for my daughter on a car loan. The first time in the branch it took them two hours to figure out how to print and process the loan. We were asked to come back and sign again because there was an error. When we showed up we spend another hour as they reprinted everything and we had to start from scratch. Thinking we were finally done we were asked to come back a 3rd time because there were places where they didn't ask us to initial. Then unbelievably we are not being asked to come in a 4th time because they have the wrong name for the prior lien holder. This is just an unbelievable display of incompetence.
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December 2022 by brandi Jodon
Can I just say this is by far the best banking experience I’ve ever encountered. This branch has the greatest employees especially BiBi and Christian who took the time to literally walk me through an unfortunate situation that needed my attention. Their compassion and concern for my situation was unbelievable and they helped me to rectify my situation! Thank you BiBi and Christian you are both incredible employees and human beings .
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October 2022 by PEDRO MOJICA
AAA+ Great Service
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September 2022 by Brina Baaby
They messed up my checked and still charged me a fee. This is unacceptable and I will never come back to pnc bank again. I went to two different places to deposit my check and I couldn’t because pnc scratched out the back of my check.
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December 2021 by lotus flower187
Worst bank ever one minute it said I had only $40 in my account in the next minute is that I had almost $300 in my account so I called to speak to someone and ask them how that was possible when no one made a deposit into my account and to make sure I didn’t go to spend it and end up in the negative and the lady told me that that was my correct balance and that I could spend it and everything had already taken out of the account the next day I ended up over $200 in the negative not happy with his bank
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June 2021 by sydney dragon
What kind of business turns a new account away an hour before close. Do not ever do business with this branch. It is complete laziness and horrible customer service.
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May 2020 by matt hampton
Worst business act. Charges are 3 times more then any other bank. They have a great staff of helpful fun people.
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November 2019 by Shaunda H.
We have banked here for about 8years. We love them. Great customer service and quick service. Never had any real issues. If any charges come up that looks suspect they always call. Which is great.
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April 2019 by Dale B.
This place sucks, first impressions -1. I enter at 4:30 and notice two employees standing in the lobby waiting to go home. Guy with red beard while jangling his car keys explains to me it's a major process to open a checking account before close 5pm and that he can set me up for an appointment Friday. Today is Tuesday..LOL. To just open a checking account that seems a little extreme. There must be a reason PNC is giving $300 bonuses for opening an account. I'll be trying out another branch tomorrow, Lake Mary clearly more worried about getting home on-time..
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March 2019 by Rachel P.
I wish I could give it zero stars! Worst customer service I have ever received...manager Amanda was horribly rude and kept cutting us off saying "I can hang up if you don't want me to answer the question" while repeatedly NOT answering the question when we called due to their mistake. Closing all accounts and switching to Fairwinds. This is the second time we had to deal with issues and the second time we were met with rude staff. Sanford location is just as bad.
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May 2016 by King Respawn
The man Alexander and also the bank branch manager Dave and Barbra are great people y'all need to come here please proooomote these people