-
March 2024 by Ivette Sanchez
I ordered a brown sugar shaken expresso, I specifically asked for salted caramel cold foam, I got charged an extra 1.57 for cold foam and I didn’t get no cold foam. This happened literally right now, I also said light ice and got a whole cup of ice - this Starbuck it the worst I have ever been to.
-
November 2023 by Ashley Williams-Patterson
I wish they would take the employees from this Starbucks and create another location. They provide the best service, the drinks are ALWAYS made right and with extra love, and the service is consistent. Bug helped me today and was absolutely amazing. She could put a smile on anyone’s face. This is by far the best Starbucks location in both Lake Mary & Sanford.
-
November 2023 by Rachel G.
This is my convenient Starbucks since I live in the neighborhood and it's on the way to hit I-4. Love the location of this Starbucks, but man it gets so crowded in the parking lot. Regardless, I always mobile order and pick-up in the drive thru.Last Thursday, 11/16 - I ordered like a normal day but accidentally hit in-person instead of drive thru. It was awful because it was storming like crazy, and of course the parking lot was a mess. I was also running late to a meeting in Orlando. It was so difficult to get into the drive thru line because of cutters, so I had no choice but to park my car and walk out in the pouring rain.I go inside looking all dreadful, and someone from the barista side asked me if I needed help with anything. Thank you, Megan for noticing me without me having to ask! I walked up to her and she helped me find my drive thru mobile order so quickly, I was in and out of there faster than anyone who has been waiting for a while.I asked her why it was crazier than usually and she said "It's red cup day!" Needless to say - I was already upset that I had order the pick up wrong, but thank you Megan for making it SO easy for me. I made my meeting on time.
-
November 2023 by AGM Travel
Do employees at this location know how to read an order. I had to order the same order twice within a matter of 10 minutes and still get it wrong even though the label its written correctly. It was an Uber order so they could not fix it!Please give your employees a reading exam!
-
November 2023 by Rosalyn Kloberg
The staff was polite and friendly, the drinks with
-
October 2023 by Matt Law
Way too much money for a coffee. Sell you stocks now. Terrible service.
-
September 2023 by Dejan Samardzic
Staff works hard, however espresso drinks take at least 5 minutes longer than other Starbucks joints. I don’t know if they don’t have a dedicated espresso person or what’s going on, but given how fast they work it shouldn’t take this long. Repeat problem. I’ve been late to meetings because every drink in my order was done except the one with the espresso. Happy to give 5 stars once they fix that issue.
-
August 2023 by Sun Lake Assistant Manager (Jacqueline Oshel)
I just want to shout out Juliana for her constant stellar customer service! I order from this location often and she always greets me with a smile and genuine warmth. She is the reason I keep coming back!
-
July 2023 by Josh Gibson
I go to this location and get my coffee every day that I work. The staff is extremely personable and professional. They all have my order memorized and I receive my coffee extremely quickly. I appreciate the and enjoy each of these excellent employees on a personal level. Everyone is always clean and attentive, the entire operation is as good as I could hope for.
-
April 2023 by Barbara W
Terrible service at this Starbucks. I believe that my grandchildren were discriminated against due to their age. Several walk in customers and drive through customers were served while my grandchildren stood there and waited for 23 minutes for a simple beverage. The rude barista made a very poor drink...with too much ice and totally forgot the strawberries in the 'pink drink' I work across the street and go to Starbucks quite often. Unfortunately, after today neither I, nor my co-workers, will be visiting this Starbucks anymore.
-
April 2023 by Mary Mading
This is the slowest Starbucks. Drive thru takes 10-12 minutes to get through.
-
April 2023 by Kaylee Morefield
super cool and super sweet staff:) makes drinks perfect too!!
-
March 2023 by Nick Zdunic
Expect a long wait and untidiness
-
January 2023 by Samantha S.
Administration treated us to Starbucks during our meeting. I've been trying to be careful with my sugar and caffeine, intake so I ordered the infamous Pink Drink. I got it with sugar-free vanilla syrup and coconut milk. It was delicious and such a nice treat after a long day!
-
January 2023 by lily edelstein
Bug and Delvon were fantastic! Whatever their salary is, it’s not enough. 10/10.