-
November 2025 by Carlie
I seem to be experiencing the same problem as many on this site, but mine is worse. There was a fraudulent purchase for eight phones purchased in Pembrook Pines, FL, the total bill from Verizon was $2,488.04. I have been in touch with their fraud dept for over three weeks, they keep saying "no worries, we'll take care of this problem." I tried to fill out the "file fraud complaint" online. It had me put in my info (including my ss# which made me nervous, but had to do it to file the complaint) It kept stopping at a certain point - after they had my pertinent info and would not let me go any further. Now, Verizon is saying that they will turn me over to the credit bureau because of non-payment. I even went to a corporate Verizon store in my area and they said they cannot help me with a fraud case, it must be done through their fraud department. I called the fraud dept again today (6th time) She gave me a physical address. I believe that this place is a total scam...now I have to send in my fraud claim through the mail, which will also have my ss# again. DOES ANYONE KNOW WHAT WE CAN DO TO PREVENT THIS COMPANY FROM SCAMMING OTHERS? If so, please let me know.
-
January 2025 by Ann LaVallee
I have sent certified rtn receipt ltr to to this office! No response. I then emailed a rep, no response! I left my new phone number no response!!! Ugh
-
January 2025 by Mandy Rose
back to back Fraudulent charges from this scam company. I don’t have Verizon account. Never been here and I don’t live in Florida which is where this business is located.
-
January 2025 by Mr J
I give verizon no stars they are thieves they steal money out of your account without your consent knowing it's Against the law to do so they still will not give my money back that they stole from me I'll never be a verizon customer again if I were you I'll never ever trust Verizon there nothing but crooks
-
November 2024 by Daniel Gómez
This service is very expensive and it is not real, they do not have 5G in Tampa - Valrico - Riverview - Brandon is very bad
Service. For less than this there are people in jail for fraud.
-
June 2024 by Jason Fouts
Company tried using my info for a loan. But no way to ever contact them. Scam company
-
March 2024 by Angela S.
This is a fraudulent place! Someone from this address stole my credit card info and authorized a payment for a phone and account. Reported to Verizon and my bank. I've never been there. BEWARE! Assholes
-
March 2024 by Jasmine M.
How come Verizon does not do anything!!! this place charge me $497 .00 for what I don't know!! I've called the number post it on my card statement and a dude with foreign accent answer me ! then hung up Scammers for sure using this closed address to get people's money! FBI is good for putting people like former president in trouble but when we need them they are resting in their laurels...call my card serv to investigate the fraudulent charge ugh my money is gone meanwhile ....
-
February 2024 by Gisele M.
I got recurring, unauthorized charges from this address on my credit card account. I reported it to my credit card company. Hopefully, this will be investigated as I am not the only one to whom this has happened.
-
December 2023 by E H.
Woke up this morning to an unauthorized, fraudulent charge to my credit card for over 300 dollars at this location. Per the other reviews, this seems to be a recurring issue and needs investigation.
-
August 2023 by David Croney
Fraud Company. People please read your contracts don't get scammed.
-
July 2023 by Bob Stewart
I work here
-
February 2023 by Chris M.
This place is a total scam and phishing fraud.Is there actually an office at that address?They have been sending me emails saying I owe money on an account that does not exist.Total fraud operation
-
December 2022 by Nathan Saunders
Im enjoying my A03 ?
-
November 2022 by Marion Gebhardt
Fraudalent charge:Verizon Communications Inc 899 Heathrow Park Lane BLDG B, Lake Mary FL 32746 (407) 548-0173 ??? charge for $1.01 on my American Express card manual entry Haven't been able to get anyone at Verizon to help. See other Fraud comments
