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January 2024 by Charmane Frase
Since when is it ok for a bank representative to stuff themselves into a tight pair of jeans and wear sneakers???Plan on a long wait.
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November 2023 by Troy Shaffer
Had an issue with fraud on my account, came in and a gentleman by the name of William Swink helped me with my problems and got me squared away with updated information and a new card shipped. Lovely experience.
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October 2023 by American Performance Motorsports Inc.
This is by far the worst branch there is due to the manager. It’s a shame I have to go out of my way to go to the Sanford branch just to avoid this same female manager that is mentioned in pretty much every bad review they have. She is beyond un professional, lazy and arrogant. She isn’t fit to manage a McDonald’s much less a bank. Every review I’ve read about her on here matches her actions I’ve dealt with exactly. At what point is she not FIRED!?
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September 2023 by RPR Renovations
Very disappointed ☹️!! Is such a big deal to open a new account. I showed them prof of residence also my business state registration and I didn’t get any cooperation from them since a have been Wells Fargo customer for years. I am Latino bussiness owner and it Feels very discriminated that same Latin people was not helpful at all.
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August 2023 by James A.
Wonderful customer service. I won't bother with the Sanford branch anymore. This branch is so much better.
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August 2023 by Katherine Montenegro Blandon
Disappointed in hospitality of this Wells Fargo. I came in to the branch to do a withdraw and I needed assistance with my card replacement. I was not done being helped and the lady excused me to take the next person. She was not mean but you can tell she wanted me to be gone as soon as possible. I had only been up there for 2 -3 minutes and needed assistance and I kindly asked for help. I work in the banking industry myself as a banker and I and it’s been a very long time since I stepped foot in Wells. I did not feel welcomed or was greeted I only felt rushed even though they were not backed up. Honestly makes me rethink my relationship as a consumer and a business banking with Wells Fargo.
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July 2023 by Ibrahim Arif
This is the worst experience I’ve ever had was with Wells Fargo in my life. The branch manager is very rude and not helpful at all. She is definitely a Karen and is breaking rules of Wells Fargo. I highly recommend you do not waste your time coming here. I have been banking with Wells Fargo for over 10 years and have never felt so disrespected as a customer. I literally got accused of stealing a check and writing it off as my own.
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July 2023 by Zhetong Chen
Arrived at 4 and was told that everyone was busy and refused to help since the brand is going to close at 5.
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July 2023 by Larry Del Sol
Service has improve.Also met the new manager and was very profesional!
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May 2023 by Debbie
I went to Wells Fargo to purchase a gift card. I checked online and they said they sold Visa gift cards. I arrived at 9:45 am and waited in line for 30 minutes. The teller while smirking told me they no longer sell them, and turned around and walked away. Now I remember why it’s been over 3 year since I’ve gone into a bank.
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May 2023 by Brett Berardinelli
I've been with WF since 2010, even amidst other people's comments, this bank has excellent service on the 800 line,a live voice will help, and when you walk into a branch they go the extra mile to help their customers and bravo to all the employees at the Lake Mary branch!!
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March 2023 by lexus 1
I had a horrible experience with the female manager of this branch I brought 2 checks to deposit of a value close to $350000 I want them to be deposited and approved by manager as they told me they had to be approved by the manager I wanted it to be done quickly so I can transfer the money to my E trade account and then put the money and invest it in S&P 500 that was around 11 to 12 midday, the manager came Back from lunch and did not finish whatever needs to be done with my checks especially it takes only 2 minutes to do it I went back to the branch around 2 PM to see what's the hold up it's gonna make me lose money the manager came out I told her the situation she acted very arrogantly and she said she didn't have time for me and she turned around in front of me and went back to her office..that was a year ago I don't know if the same manager still there I don't have her name but she was African American slim lady
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September 2022 by Richard Jones
Love this bank. Tara is the best. Staff always friendly.
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March 2022 by Rosy Isani
very nice service , Alicia was very helpful banker .
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February 2022 by Brenda Kelly Singer, Songwriter
The people at this branch are not helpful at all!1.) I came in once to open an account and they said they were “too busy” to help me. I tried to schedule and appt and they said I would just have to come back another day.2.) Today, My boyfriend and I went to get documents notarized and they said they were “too busy” and that there was already people waiting at that they closed at 12p. We went in at 11:15am.There are people that would love to have their jobs and love to be able to help people and all these employees due is turn away clients and new customers. I will never to go this location or any other Wells Fargo bank again!