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December 2023 by Jamie Schulz
Doctor Taylor is kind, fast & efficient!Tania is super sweet and very thorough.Ben is a wonderful manager!
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December 2023 by Nicole Jackman
The staff is friendly and helpful not trying to rush you into buying frames if you’re not interested. Willing to lookup your insurance plan to see what’s available for your needs.
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December 2023 by Elizabeth Lewis
I want to express how impressed I was with the staff at this particular location. Right when I walked in the door, I was greeted with two beautiful smiles. Eight. Miss Jaime, and Miss Maryiiane. (I am so sorry I misspelled your name).miss Stephanie conducted the first part of my exam and also helped me fit my glasses. Her calm, demeanor, and positive attitude made my experience worth coming back.Then, we had a Mr. Ben, didn’t help me as he was busy with other customers, however, took the time to greet me, hello and goodbye. He even found the other pair of glasses I had ordered yet wasn't expecting pick up until the following day.The eye doctor, although knowledge and fast, was a little strange, but aren’t they all? That part didn’t matter to me because people only see him a veryshort period of time. I will be back!thank you all!Again, I apologize for misspelling names. I hope I got everybody else’s, correct!! ?
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December 2023 by Chris Gaines
I had an awesome experience today at the store. Your associate Marnelie at the front desk was amazing. After she was done she sent me to Bryan who was so amazing. I love the store an each an every one here. Thank you I will be referring this company to all my friends
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December 2023 by Rossy Nunez
Excellent customer service. Everyone was so nice, since the beginning a great experience. Tania helps us tonight, she answered all our question and help us with the best options. Thank you
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October 2023 by Veonice Graves
Brandon young and team who worked on 10.6.23 were absolutely amazing. I’ll definitely be back. Customer service was five stars sure. He ensure that my size glasses fit properly and educated him on how to wear them couldn’t ask for a better service. Oh yeah.
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October 2023 by D'goofball
My first pair prescription glasses was from American Best. I thought I use them to update my lenses. I was greeted by unsure or nervous Ben and I explain what type service I wanted. He goes to the computer and finds my old information and update it. He process to tell me that my update lenses will be total of $334.00. I ask the man of payment plan to pay for my glasses. I was told it's 10 percent down and he was acting very extra using the calculator, and the 10% down payment was $234.00. I'm not a math wizard, but this man lied to my face and not knowingly the paper receipt show me the real amount to down payment, which was $100. I also made him aware that I won't be to pick up my glasses, because im truck driver over the road. I got email regarding my glasses and I called the store to let them know I'll return in November. I got call from Ben to tell me that they can't hold my glass more than 30 days and my glasses will sent back, which forfeit the money I spent. I won't be doing business with location and I didn't have any problems with AMERICA BEST in Jacksonville or West Palm Beach.
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September 2023 by S. Knablein
My first pair prescription glasses was from American Best. I thought I use them to update my lenses. I was greeted by unsure or nervous Ben and I explain what type service I wanted. He goes to the computer and finds my old information and update it. He process to tell me that my update lenses will be total of $334.00. I ask the man of payment plan to pay for my glasses. I was told it's 10 percent down and he was acting very extra using the calculator, and the 10% down payment was $234.00. I'm not a math wizard, but this man lied to my face and not knowingly the paper receipt show me the real amount to down payment, which was $100. I also made him aware that I won't be to pick up my glasses, because im truck driver over the road. I got email regarding my glasses and I called the store to let them know I'll return in November. I got call from Ben to tell me that they can't hold my glass more than 30 days and my glasses will sent back, which forfeit the money I spent. I won't be doing business with location and I didn't have any problems with AMERICA BEST in Jacksonville or West Palm Beach.
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September 2023 by RetrO’s Roblox Reviews
The worst management that completely disregards customer wishes and do not honor 30 days no questions asked return policy. We placed an order for two pairs of glasses for our child who has been wearing glasses for 10 years and did an eye exam, however, his eyesight in one eye magically improved by 0.25 diopter, and when we finally were able to pick up our glasses 3 weeks after placing the order because the person who took the order entered incorrect phone number, the glasses edges that were supposed to be polished with smooth edges, were rough to the touch, poor craftsmanship and the manager Ben, when we requested a return was trying to sell us more expensive high index lenses, and didn’t accept our request for a return stating that they only accept returns within two weeks. They don’t care about customer satisfaction and just give you run around for your money. I had to contact 1800 number and very kind representative advised me that I should be able to return glasses for any reason and 30 days return policy is from the date of purchase. The lower tier manager Ben is arrogant and obnoxious, provides false information and makes his own policy. Needless to say that we will never be dealing with that company. Buyer’s beware!!!
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September 2023 by Tierra Russell
Clean and welcoming place. The staff was amazing but Bryan Young was outstanding with the help and assistance that he provided. We are much appreciative for this thorough help. I recommend!!1
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August 2023 by Arielle Davis
Ms.Stephanie was very kind. She explained everything step by step. She was very genuine and sweet. Tania became my bestie for the day. Lol. She was extremely patient,honest and knowledgeable in helping me pick out my new frames. I've been wearing glasses for over 20 years. Yesterday was my best experience ever! Thank you,ladies!
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August 2023 by Bree D.
Ben was super helpful and friendly. 1010 i made my appointment an hour before i wanted to be there and they saw me almost instantly.
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August 2023 by Odi. Gonzalez
I came to this store to get my glasses fitted for my face because where I bought my glasses (Stanton) didn't even bother to. The manager Jaime was so welcoming and awesome at what she does. Would definitely be back for future optical needs.
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July 2023 by Phanie Poussely
First time here and I absolutely love it! Everyone is so nice and professional! Only took 30mins to do an eye exam see the doctor and order my contacts! Ben was amazing with me explained everything and made me feel comfortable with the whole process! Definitely found my eye doctor!
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July 2023 by Darryl Stevens
My experience at America’s Best was nothing short of exceptional from start to finish. Bryan was so helpful and patient throughout the whole process. Bryan really knows his craft and it shows. He was thorough with the eye exam, explaining and answering all my questions and concerns with a warm personality. If I could recommend anyone it would definitely be Bryan.
