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December 2023 by ROBIN DILLON
I highly recommend…they listen to to your need and accommodate you lifestyle with the custom design
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November 2023 by Valerie Devine
We’re so glad we found Scott and his team to create a backyard we never want to leave. Our pool is gorgeous. Most of all it’s functional for our lifestyle. We didn’t want a basic pool. Scott knew exactly what we were looking for. The design and craftsmanship are stunning and more than we ever dreamed of! We’re absolutely thrilled with how well our pool and backyard turned out!
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December 2021 by Carina G.
I thought I would hold off on writing my review until our job with Pool Doctor was complete, but I don't see that happening anytime in the foreseeable future. We signed our contract with Scott of Cristallo Pools (part of Pool Doctor) in March of 2021. Just the engineering part took about 4 months to complete, which we let slide given the craziness of Covid. In that time it was nearly impossible to get a hold of anyone to give us a status of where the project was at. Fast forward to September- they dug the pool, gunite was coming in, everything seemed to be going to schedule. It was not until after the concrete that I realized that the raised spa was in fact made flush with the rest of the pool, negating the whole waterfall effect of the spa. The engineering that took 17 weeks to finish was actually done incorrectly and was a huge mistake on Pool Doctor's part. It is December 2021 and we are still waiting for them to correct the issue. It has been nothing but lies after lies. Giving us enough false information to keep us from calling back the next day. At this point, if they tell me someone will be at my house to do some work, I know there is only about a 5% chance of that actually occurring. It has happened dozens of times already over the past several months. It is truly miserable and exhausting having to call EVERY. SINGLE. DAY. just to be lied to time and again. We are 12+ weeks post-mistake, and we still do not have a fixed pool nor any indication of when it will get done. There are random plumbing parts, rebars, huge dirt fill mountains, and trash around our house. There is no urgency AT ALL on Pool Doctor's part to fix the mistake. They are acting like it's on us? And the attitude from their customer service team is shameful. When our project is complete, I will come back to this review and make any revisions if necessary.
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February 2021 by Kathryn Parr
Does Amazing work!!????
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November 2020 by Courtney Celeste
Choosing a pool contractor is a major decision. Remodeling our pool was an enormous undertaking. We needed someone that could not only see our vision but then take it to the next level. Scott at Cristallo pool and his incredible crew did just that and then some. Scott has an eye for design and helped with every single step. He didn't just plan our pool remodel but our entire backyard makeover. He worked with our landscaper to choose the perfect accents, our electrician for the ideal lightening and then our turf company for the finishing touches. Cristallo pools and every single person with them, that worked on our project were highly skilled and equally professional. Scott and his partner are hands on the entire time and incredibly responsive to all the many questions. We could not be happier with our decision to work with Scott and Cristallo pools. We will enjoy our backyard and create countless memories because of their attention to detail and breathtaking design.
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November 2020 by Ann Calafiore
waited 2 weeks just to get an estimate (still waiting) called office 3 times, first telling me takes about a week, called twice after that, no response. At least just let me know if job could be done or not. Very poor customer service.
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August 2020 by Rona Harmon
I am so pleased with my pool. They were efficient and professional. Everyone in my neighborhood stops to see my pool as the lights at night look so beautiful! I would highly recommend this company!
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June 2020 by Poshpadz Luxury Properties
We have worked with Scott and his team on 3 pool installations. Every time he gets the job done to a high standard. I would recommend him for pool/tile and redesigning your backyard. 5 stars!
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June 2020 by Mandy Miller
FIVE STARS! ⭐⭐⭐⭐⭐ Great family-owned business. The best Swimming Pool company in South Florida!
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June 2020 by Melissa McNutt
A trustworthy professional company that takes great care of all our pool needs! Always there when we need them! Our pool has never looked so GOOD!!!!!!!
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May 2020 by Eric Keeling
We have been using Cristallo Pools for over five years. In the past, we have used a few different companies and found that they did not meet our standards. Scott and his crew, on the other hand, have been great! They are professional, very helpful with any questions we may have and are very courteous. We have recommended Cristallo Pools to many of our friends and are not surprised that they are as happy as we are. Great job Scott, and the entire organization!!
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May 2020 by Denise Detzer
We have been using Cristallo Pools for the last five years. In the past, we have used a few different companies but found they did not meet our standards. Scott and his crew, on the other hand, have been great! They are professional, very helpful with any questions we may have and are very courteous. We have recommended Cristallo Pools to many of our friends and are not surprised that they are as happy as we are. Great job Scott, and the entire organization!!
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April 2020 by Gary Luck
Scott and his team have installed 3 pools for my company and they have all been great. Do not hesitate to use him and his company
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February 2020 by Scott A. Miller
It's my company. So I might be biased.
