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February 2024 by Jorge A Abascar
Economical phone plans
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February 2024 by jennifer donth
Problems with this store AGAIN every time my husband or I go there there ends up being some issue they put stuff on the bill u don’t want or need the Spanish guy that works there can be incredibly rude he should be fired immediately avoid the hassle use boost instead way better service and they don’t try and steal from you
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February 2024 by djtjet etjetjetaj
Watch out fir these guys I went to get a phone and when I got the bill it had all these things that I didn't order. Watch out for these people they must get a commission other members of my family also has ruins with this store
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October 2023 by CostRokect 89
Bad service
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September 2023 by Sky
Went in the other day to transfer number to new phone. Mark was there to help. Process would not work with my old phone, Mark suggested I bring in my computer, used that, and everything worked fine. He saved me money, showing me how I could transfer number on my own, and was very helpful. I recommend his services. Would come back to this store.
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May 2023 by Daniel Richardson
I walked into metro after not having an phone for an month with an budget and the sales associate forced an $44 phone case along with an $44 glass screen protector and did not want or have to buy for promotion and once I checked out I was way over budget and he put his address on my account then changed it and tried to with hold my receipt I wanted to port my number over he did not even want to do so I wanted an certain pin for account and he did not listen to what I want on my account he put his info on my account when I wrote my info down on paper after everything was paid for he changed everything to what was writing down he was aggressive with the sale all I did was pick the phone and everything else I did not have an say so this metro store is hands fmdiwn the worst experience I've had ever in my life and over charged $65 I had not options no nothing people please be careful of who you let set up your phone
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February 2023 by barbara mitchell (Jesse's girl)
Wonderful employees and very helpful and awesome products and awesome prices and phone plans
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June 2022 by kimberly friedberg
The representative at this store advised me that my phone was not insured for water damage so I had to purchase a new phone and that I would have to pay additional money if I wanted to keep my original phone number. Without my knowledge he set me up with the most expensive plan. I went to a different store to pay my bill and change my plan since I could not afford the plan that unbeknownst to me, he set me up for. I feel that I was scammed.
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May 2022 by Joe Lowrey
Canceled my metro account at park Ave lake park the employees are racist and took care of 3 people that were friends who
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April 2022 by Stephanie Leder
Good customer service but they don't have a lot of phone cases to choose from
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January 2022 by Stacey Brown
WOW LOSERS depending on u not doing your home work old owner the tops theys peeps da bottoms lol run run run
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October 2021 by The Millimeter To My Lens
New people are awful!!!! As customers send money to personal cashapp! Lies to customers calls police and lies about weapons put a replacement order in knowing my phone was cracked and then switched up when the phone came in. Video tapes minors after being asked not to video tape the minor. Flat out ignored me asking him about my phone 3 or 4 times untill he saw i did something with my phone.. They should not be able to treat people like that..Old owner....They are the best in town!!! They are not just a metro store the are part of the community! Eric, Rico,Tyler have all learned some Creole Spanish and more so they can talk to all the different clientele that comes in. And they have an excellent screen repair guy names Justin!! His prices are literally the best in town!! I strongly suggest this be your new Metro PCS store no matter where your located its worth the drive!!
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September 2021 by Emmanuel Pierre
I came in the Lake Park location just shopping around and I was immediately greeted by Lourdedianie Edmond . She was so sweet and we'll informative. She was patient with me and explored literally all the phones. I was eager to purchase. She really gave me a bang for my buck. I am bringing my whole family back to purchase from her! She definitely made me feel welcome and created a lifelong customer! Everyone needs to know about metro by t mobile in Lake park FL!
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September 2021 by Isabella Clotaire
The Assistant Store Manager( Manuelita Edmond)was very professional and very hands on and extremely fast at handling my needs for my services. She knew things that I didn't know and answers that I was already thinking to ask about the new phone. Like I told her then," she's a star in the making". She's excellent at what she does, We'd be lost without her at that store. Nice to know we have a star in the midst...
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September 2021 by Donald Jones Jr
When I say great service. These men and ladies have FREAKING GREAT SRRVICE!!!! I'm here with my Queen and our son that needs a phone, all while adding another line. Dayard, Micheal, and 2 beautiful Black Queens assisted us. Fast, very friendly, knowledgeable, helped get me some great discounts, and this is my 2nd time here. I'll be back soon and I know you guys should hurry to visit this location!!!