I always have a great experience here at the Northlake location. I’ve never had a complaint and the staff is always personable while at the same time they are professional.
Nice people.. but awful haircuts! If you want your hair 3 inches longer on one side than the other this is the place to go. I wanted like 2 or 3 layers, and got a mess. Layers in the back are shorter than in the front and inconsistent and crooked. Theres long chunks of hair sticking out of the shorter layers. I will not... read full comment
Walked in and there was a 20 minute wait. No problem. My problem was the male cutting a child’s hair that continued to receive personal phone calls on his cell that he continued to answer. Last call he received before I left without getting my hair cut he was yelling and cussing at the person on the phone. Remember he... read full comment
Horrible customer service. They told me they didn't have time to blow-dry my hair after I waited 30 minutes. Mind you I arrived there 15 minutes after they opened. The lobby wasn't full of customers there was only two people waiting and they told me No sorry we can't help you. That's not good customer service