Bates Security, formerly Central Security, has served Central Florida since 1969. Reviews highlight professional, quality security installations and service for areas including Lake Placid, Sebring, and Avon Park. Technicians are consistently noted for being on time, very courteous, and professional. They are described as very neat, completing installations in a timely manner, and thoroughly walking customers through system operation. Staff communication is praised, with great customer service on initial calls and follow-ups to ensure systems run at peak performance. Customers report great peace of mind from the security systems and emphasize the value of services. Multiple reviews state they would highly and absolutely recommend Bates Security to anyone, especially fellow business owners, over out-of-town companies.
Service tech David Larson was the epitome of profession service. He spent some quality time for repairs and walk me thru the process. Additionally chrissy abraham from sales helped me upgrade my policy which saved me some serious money from the on set of contract..thanks!!
June 2024
Always on time, communicates great with arrival time and customer service is also great with the initial call. Thank you.
October 2023
Jon and Jeremy have been extremely helpful with setting up my system! Today they did my camera and a couple weeks ago Jeremy did my system. They walked me through everything they were doing and made sure I was happy with how everything was set. I would absolutely recommend them!
