H&R Block is a trusted tax preparation service with knowledgeable professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local office or work from home using the Digital Drop-Off service, which allows document upload via email after an appointment. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Many clients appreciate the friendly and helpful staff, with some regularly working with the same tax professionals for years. The staff is described as kind, professional, and knowledgeable, providing personalized assistance and making stressful tax seasons easier. Customers often mention specific employees who go above and beyond, offering helpful advice and great customer service. The overall experience is positive, with many expressing satisfaction with the service and willingness to return. H&R Block’s combination of expertise, safety measures, and friendly environment makes it a reliable choice for tax preparation needs.
