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January 2024 by Mari Porras
I love this place ... The secretary's were so nice .....The assistant , the dentist , and Hygienist were so kind ...They made me feel so much better about my appointment and how there gonna help me .... Definitely making this my permanent dentist office .....
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January 2024 by Bernetter Williford
Dr King of Aspen Dental Lake Wales and the entire staff put me at ease from the moment I arrived to reestablish my dental health plan.Having fallen off the radar for dental healthcare I was anxious,I can certainly say I'm looking forward to expert level of care I will receiveThanks in advanceRespectfully B Williford
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December 2023 by Eugene Gagner
Staff make you feel welcome and everyone that you desl with gas gone over your file and knows what they are talking to you about. They listen to the patient and try to accommodate them, while still getting the treatment needed.Thank you.
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December 2023 by Casey Riffe
We have dental insurance but Aspen Dental will not let us use our normal cleaning benefit. We all have to get a special cleaning that costs hundreds. Never had this happen with any other provider. Greedy money grab and a complete scam. Total waste. Now we have to get our xrays released to be able to find another provider. Complete con, stay far away. I recommend Professional Smiles. I was able to get my cleaning and pay nothing for it. Not to mention my son and husband had to be rescheduled several times. Such a waste of time. Now they only have 4 weeks to get the included cleaning with insurance before the end of year.
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December 2023 by Glenn Moye
Very impressed with the Lake Wales location of Aspen Dental. Everyone who works there is cordial, competent and professional. Dr. King is confident and he does a good job of putting an anxious patient at ease. I had a great experience there.
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November 2023 by mary salvador
they charged me $141.00 for the x-ray and the doctor had a look at my tooth.The extraction (the tooth can't be saved according to the dr)was gonna be $450.00.whaaaaaaat? please have some respect for the working class of this country. this was a medical condition in a human being, not me trying to buy a stuff at a fancy store.
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October 2023 by Steven Conley
I couldn't be more pleased with the staff at the Lake Wales location The intake process was seamless and all of the associates were exceptional. I was experiencing nerve pain in a tooth previously filled. The dentist was wonderful, after examination explained options and completed my procedure. I would highly recommend them.
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October 2023 by Nerelys Ortiz
So, I being having bad experiences in my past with dentist. To the point that I'm terrified at it. However, the doctor here make me feel so relax and he understood my fear and treat me so so well. I'm speechless of how nice he was with me. Never in my life a doctor treat me with such a patient and understanding. Love it!!! Definitely coming back! Recommend 100%
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October 2023 by Mark Kuhns
I am not the best patient , I i typically only go to the dentist when I am in pain . Everybody at Aspen Dental in Lake Wales is so nice and accommodating. They really put you at ease and explain the procedure every step of the way ! I definitely recommend Aspen Dental !
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October 2023 by Rhonda Meyers
I saw Aspen dental this morning. The staff was very friendly and knowledgeable. The only problem I have is the services that were recommended are way too expensive and I cannot afford them right now. Unfortunately my insurance will only cover a portion of that. I will be usingAspen again especially when I am financially able..
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October 2023 by Caleb Gann
So overall I was pleased with the services at first, but months after receiving treatment I get a bill for almost $1000. Turns out me paying $1300 upfront I was told it would cost wasn't correct. The insurance didn't cover anything. The "pre bill" they give you is incorrect. So now I can't continue using Aspen dental all because of them telling me that insurance will cover X amount when that is wrong. They tried to get corporate or some higher levels to get rid of it in "good faith" using a balance inquiry and claims update, but they merely lowered it by $60. I'm not saying that all aspens are bad, but I would avoid this location until someone figures out what is going on.I have been dealing with this issue for about a year getting it fixed with zero success. (Since 2022)I will update this review if anything changes, but if you don't want to go into collections and be charged more money months after your treatment avoid them.
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October 2023 by Charlene Brewster
After 2 visits was completly Happy. Since the xrays and impressions. Now when I go back for the real work we will see what Happens. As I explain I hate pain. So ask Doctor is going to be pain? Also mention to him it will not be uncommond for me if I feel any PAIN will fly out of the chair
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October 2023 by Taylor Parkhurst
Still withholding my money! Billed me for things you didn’t preform. That means you’re holding about $200 of my money for no reason other than you think you deserve it. The dentist is only out to get an ego boost from his techs that hit on him and the front staff seems to hate working there. What’s joke of a place. It is cheaper than other dentist but now I know why..
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August 2023 by Ally Mayes
I never really write reviews but I had the worst experience here. The only reason I picked this dentist office was because it was the only place that accepted my insurance and had an early appointment.I seriously have never hated my teeth more.I came in to fix my chipped tooth on one of my front teeth. When there, they noticed a small cavity on my other front tooth. So we decided to have them fix that tooth as well free of charge. The area where they fixed my chipped tooth is very discolored and very noticeable. When asked if they can fix it, they said that’s normal. When I visited my orthodontist, he noticed it and recommended me to a different dentist to have them fix it. Also, after he fixed my chipped tooth, the two front teeth were unsymmetrical. When I told him that, he just shaved them down. I didn’t noticed until later on and a lot of pictures later that they were still unsymmetrical and he made them shorter. When I went in a third time, he claimed he couldn’t do anything about it.The cavity they fixed in my other front tooth started to dissolve over time. So getting my cavity fixed was a waste of time. Similarly to the other front tooth with the chip, the fixed area was discolored and very noticeable.This isn’t the first time getting a chipped tooth fixed and I have NEVER had this issue of discoloration at other dental offices.I also went in for a cleaning. I’ve had a filling in one of my back teeth for years, never had any problems with it. During my cleaning, the hygienist actually knocked it out! And was questioning me if I wanted to stay longer to fix it or wait until next month for the next available appointment. I told her I’ll wait and will NOT be paying for this since it was her fault. Less than 48 hours after I got the filling, it came out AGAIN! Let’s just say, it was a very uncomfortable thanksgiving.I wouldn’t judge whether you choose to book an appointment here or not based on my experience. I just know I will not be returning to this place because I went in for a chipped tooth and came out with more issues.
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August 2023 by aarron whitman
Went in with tooth ache. Was told I need a crown. I asked about a root canal and was told it's not needed. When taking the temporary crown off the dentist sprayed the tooth with cold air. Worse pain ever no warning. Over a week later I go back with pain still and told I need root canal. I explained I'm taking ibuprofen around the clock for pain. 4 visits and im still in pain. Also was charged on a care credit card for wisdom tooth removal. When I asked the Dr. When to set the appointment for wisdom tooth removal he stated" I don't know my oral surgeon hasent started yet." Should inform people of that. Healso was wearing a cape like he's superman.