AutoZone in Lake Wales is a leading retailer of auto parts and accessories. Customers report consistently great customer service, with staff described as polite, kind, courteous, and knowledgeable. Employees are noted for being patient, understanding, calm, and helpful, often going over and beyond. They provide quick and accurate assistance, whether helping to choose parts, installing items like headlights, or running diagnostic tests for issues like a check engine light. The staff is welcoming to everyone, regardless of mechanical knowledge. Reviews highlight that many customers have used the store for years and have never had a bad experience or problem with returns or employees.
Kimberly and Danielle went above and beyond to help me figure out how to plug my tire. These girls are the best around
July 2024
I buy all my parts from here and the workers will help you found what you need.
July 2024
The best. Kimberly was very helpful she helped me find my headlight and even installed it for me when I asked for help. She went above and beyond. Great customer service.
