AutoZone in Lake Wales is a leading retailer of auto parts and accessories. The store provides easy, convenient, and fast service, with skilled and professional staff. Employees are known for their great customer service, treating customers like family with empathy and great communication. They are helpful in emergencies, such as a dead battery, resolving issues quickly with rapid installation. Staff members demonstrate deep knowledge, knowing exactly what customers need and efficiently installing parts. They also provide hands-on assistance, walking customers through repairs and even performing temporary fixes. The service is described as phenomenal and absolutely rare, with employees going above and beyond. This includes correcting part errors without extra charge and arranging delivery to a mechanic's location to get a customer out of a bind. The overall experience is highly recommended, with customers stating they would recommend this shop to anyone, including their own family.
Dennis did an awsome Job the costumer service that he did was great very professional and very friendly thanks so much
April 2025
Savonte was an amazing help, we been having problems for a couple weeks everyone telling us something different, he found the part we needed to change, same day solution.
January 2025
Great and helpful customer service. Jan A was the best. Thank you for the help.
