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August 2021 by Irving Villa
Poor service. Not recommend this pharmacy in everything.
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August 2021 by Enama Ma'at
NEVER ANSWER PHONES!!! RIDICULOUS!!! BAD CUSTOMER SERVICE.
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August 2021 by Efrain Rosario
The worst service to the customer that I have received since I live in Florida. Both employees of the pharmacy without respect saying returns to Mexico because one is Hispanic. Through this Covid-19 pandemic and treat patients or customers badly. With negative attitudes, all because it is requested to speak with a manager because they had been delayed with the prescription more than 1 hour. This action must be corrected immediately. Not recommend this pharmacy in everything
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July 2021 by Weeb Co
Had to ask them to mail my husband's prescription 3 times! Waited a week, called back because the meds still were not here, THEY NEVER MAILED THEM. These are psych meds for schizophrenia and antibiotics, not something to be played around with. I am very disappointed in this CVS.
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May 2021 by Janet Williams
This is the worst pharmacy! I have been using them for year, only because I have no other choice due to my insurance provider. 99.9% of the time my RX is never ready when promised. If you have to call and speak to someone I hope you have blocked at least 45 min to an hour because you will be on hold, EVERYTIME, and cross your fingers that after holding for eons when they finally pick up they don’t have up on you and you have to start the process all over again. I can’t speak for CVS as a whole but the one in Lake Wales on 11th street, avoid if at all possible!!!!!!
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May 2021 by Sharon Story
They are very slow and have terrible customer service
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May 2021 by Brett Johnston
Regular CVS drug store. They are currently remodeling the interior of the store. It is a mess and no one knows where anything is.
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March 2021 by Linda Friedman
Drove in from Naples for a Covid shot for my husband and I. Was very organized and efficient. Staff was friendly and knowledgeable.
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March 2021 by Lissa Chapman
Read the other reviews.. the 1 stars are definitely true.
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December 2020 by Matthew Kittrell
Nobody picks up the phone for absurd amounts of time. The automatic voice prompt says to go to cvs.com for quicker service, so I tried to go online to do Rx delivery. No luck. Called corporate. 2 hours on the phone to consolidate and set up an account from a second 10 year old account I apparently had in GA for CVS.com in the hopes of setting up Rx delivery. After all of this BS, CVS.com requests me to call the local pharmacy for delivery. Total run around. With GoodRx I can get my medicine just a few dollars more from publix. I will likely be switching to not deal with this type of stuff monthly. If I could rate all of CVS as an organization at 1 star, I would.
