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October 2023 by Eilidh Hutton
Great storage for those who need it in Golf View Park, Lake Wales.
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August 2023 by Robert Murray
Fantastic people ignore anything negative someone put in their posts. haters are always haters They hate everything. These people are laid back and easy Going and would probably go fishing with you. They went above and beyond their responsibilities and worked Ethics because they wanted to help me. Customer service is best served by people who actually care about their customers, And they do!!!
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April 2023 by Donna Koed
This was actually the Penske pickup for my moving truck. The agents were well versed and everything that I needed to know and were helpful in getting me the additional equipment that I needed
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June 2022 by Deborah Carter
Polite professional service. Worked with us to meet our need for storage
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April 2022 by Rickeyamanda Jernigan
We rented a penske truck here. The staff was very nice and helpful.
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February 2022 by Barry Gaffney
This place is great i have rented trucks and storage and they are always cleaner than any place I have ever rented from. I left my key at home 1 time and the owner cut it off and gave me another lock. Can't beat that. I Drive From Frostproof to use I-Deal self Storage because they are so helpful.
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September 2021 by Cami Braswell
I really appreciated how they would call back and answer and help me resolve a few logistic issues and they offered to go the extra mile to assist me and I can't thank them enough for following through and being there when I needed help. Great people!
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September 2021 by Cheryl Farris
Always great prices and great service. Best storage facility I have found.
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July 2021 by Sue Beckley
Great place to store your items. They do have units with controlled air if needed and it's not very much more in price and very affordable. The owners are great people and will help you out with anything you might need. I would recommend this self storage rental to anyone. Its also a safe and secure place to put any of your treasured items. ?????
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April 2021 by Brandy Lawson
Best place to rent storage and a Penske rentals
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December 2020 by Wade Matz
My suggestion is to steer clear of this dubious part-time operation. The grounds have the appearance of a junkyard. The rental office was strewn with trash debris animals and more junk. See attached photos photos. The older Haggard female evidently must have been coming off of a alcoholic bender. She was not concerned with the problems that we had with the truck and she actually laughed at us. We also described the problems that we had with the vehicle to an older man working the desk. He debated us and said that it was because it was an old truck and had high mileage. We paid over $300 for the rental and we certainly did not expect to be a treated that way and be thanks so much money for a vehicle that was questionable to be on the road. Take heed take a few minutes and go to the other rental place in Lake Wales. Avoid this place at all costs as they are also part time job hours the office hours are not even accurate the gates are closed when they shouldn't be and you'll have trouble returning the vehicle. Go somewhere else! Avoid this business!
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December 2020 by Michael Anthony
The truck was bad. So bad that we were afraid of being stranded in the middle of nowhere! The staff told us to return the truck in the yard and just leave the keys on top of the electric meter. Ok. We get back and the gate is closed and no one is there and we can't get in to return the truck. So minus 1 star for the staff and minus 2 stars for the truck itself.
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February 2020 by Peggy T
I think they are the best storage facility around ! They deserve more than 5 stars but that's the highest option. Great to deal with and very clean facility ?
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January 2020 by Michael Brown
Just right for me owners are great
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January 2020 by Bobby Rhodes
Nice service