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January 2024 by Monica Wade
Nathan was an excellent salesman. He helped us make our decision easy and was very efficient and friendly. This is the second bed we have bought from mattress firm.
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January 2024 by Beth Kues
Nathan was great, very polite and insightful. Had to make some changes and he was very accommodating …Will definitely be back
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January 2024 by Jason Coylknjkl
Just bought a Mattress from here and the salesman Michael was attentive to our needs and listened to what we wanted. He also did not try to push a mattress that was more money but kept us in the price range we wanted. Would buy from him/them again.
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January 2024 by Dalton Harris
Mike was a great salesman and took time to explain a lot of stuff to us and show us many different beds. We appreciate you!
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December 2023 by Mark Sorrell
Went in to look at the adjustable beds. We have a tempur-pedic bed now but don’t have the adjustable part. Very expensive but would love to have one. Might try to catch one on sale. Can’t remember guy who helped us but he was very knowledgeable and helpful. If and when we do decide to buy we will come back here. We did buy two pillows
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December 2023 by David Ortiz
When I entered mattress firm I was greased by the rep named Micheal he was professional and had a great sense of humor he helped choose what I needed and knew what he was selling very knowledgeable overall a good experience!!!
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December 2023 by James Robles
Michael from mattress firm 2400 ridge way lake wales, fl 33859 was hands down one of the most friendliest and knowledgeable sales associates helping me get the best mattress for the best sleep of my life.
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November 2023 by Pam Pistole
I had great service Michael was very helpful and knowledgeable. I will definitely go back when I’m looking for a new mattress.
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November 2023 by Gus Dittmar
Michael, was knowable about product options and pricing. Sales experience was easy and quick.
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October 2023 by Yvonne Brown
Michael was good at offering options and supplying answers to our questions without being high pressure at all. We also appreciate that Mattress Firm tries to donate the old mattresses, if possible—keeping extra material out of landfills and getting it to where the mattresses and frames are needed
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September 2023 by Roy Holland
We had a very good experience at the store. Michael was very helpful and showed us many mattresses before we made our decision.
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September 2023 by SRQParadise Siesta
Nathen was a pleaser to work with. His customer service was top notch and he was extremely knowledgeable. Would highly recommend!!!!
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August 2023 by Flora Figueroa-Alvarado
Michael at the Lake Wales store was amazing. He helped us choose the correct bed for us by explaining everything we need to know to choose the correct king size bed. Thank you so much Michael.
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August 2023 by Seth Bakker
Michael helped us pick out a mattress today and he was extremely helpful. We went with the Nectar Copper and it’s so comfy. My wife is having surgery and we ordered a base as well which will be helpful in her recovery. Michael had lots of suggestions and was very knowledgeable of all of the mattresses, making our shopping experience a breeze. Thanks so much again!
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August 2023 by Lauren “Lo” Ro
Nathan had awesome customer service and knew everything we needed to know! I usually hate mattress stores or any place that tries to upswell you, but this place was awesome. Will definitely refer them and also come back in the future! We can’t wait to receive our mattress in a couple days!
