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October 2023 by Ben Holycross
Outstanding customer service, as always! A really good crew at this location who look out for their customers.
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September 2023 by Scott Smith
The automated phone system is terrible!!! i’ve spent about five minutes listening to their worthless AI and haven’t been able to talk to anyone that could help.
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July 2023 by cynthia starr
disgusting customer service woman i talked to had a horrible attitude problem supervisor as well
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December 2022 by Jimmy Thompson
My money cash and money coin. My mom and I, going to bank. My brother will help me to new game by Xbox series x at gamestop at mall.
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November 2022 by Rob the Builder
I used to love this banking institution before covid. But now they don't care about their customers and without their customers they wouldn't even exist. I hired a tax lawyer to do my taxes. I gave him $750 down, needless to say he didn't ever do my taxes I put a dispute in and in the end I never got my money back. I even have a contract stating what services he was supposed to supply. I own a business if I don't complete work i don't get paid and if my bank can't do what other banks can then apparently i have the wrong bank. Nothing is worse then your bank not protecting your hard earned money. This isn't the 1st time it's happened either. I work to hard for my money for an institution to not be able to protect that money. I will never recommend nor use this bank again.
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November 2022 by Donna Koed
Have done my banking here since I moved to FL in 2019. They have always been very responsive.
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September 2022 by Mopjky Bill
Service has Always been great ... But after being a LOYAL customer of OVER 30 YEARS and had several loans in the past with ZERO late payments and early pay offs I recently applied for an EXTREMELY small loan and was denied for no other reason than CLIENT DISREGARD.Loyalty should go BOTH WAYS.They ARE NOT LOYAL TO THEIR DEPOSITORS.Just like All the Other Banks.Sad‼️?
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September 2022 by Jerry P.
Awesome staff experience in courteous been banking there for a while not a problem I'll keep on banking there nice job in Florida ?
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September 2022 by Salty Mamaw
Only place I trust with my money besides home. Wonderful personnel.
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July 2022 by Charlotte Brown
Had to wait like 5 minutes, then they took care of me. Had to change accounts.
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June 2022 by Antonino Cardinale
Good people's nice service ?
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May 2022 by Ethelrine Watts
Great customer service. It nice to have a credit Union in driving distance in your area. Thank
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February 2022 by Austin Strickler
They made it so easy for me!!!
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January 2022 by Amanda Fenley
Taylor was awesome at the Lake Wales branch. Very friendly and helpful.
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January 2022 by Terri Mueller
Tiffany was very professional and was very satisfied working with her.
