PetSmart is a large pet supply retailer conveniently located next to a grocery store, allowing for all errands in one trip. The store is clean and welcomes pets inside to shop. It offers a very wide variety of products for many types of animals, ensuring all pet needs are met. The staff is consistently described as very nice, friendly, and eager to give helpful information. Available services include dog training classes, which are highly recommended, and pet grooming, noted for being a quick and painless process. Customers can also shop online for in-store pickup.
Online order pickup is easy. Usually we'll stocked. Prices are on the high side and parking is sometimes a challenge.
September 2025
My daughter and I went to the lake wales location and found the two ladies working at the fish tank area very helpful today. They had a lot of customers in line but took the time to make sure everyone got everything they needed in a timely manner. And the man at checkout was very nice and friendly.
September 2025
They do a great job grooming our two dogs. Staff are very professional and courteous.
