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September 2023 by Lisa Robinson
Several issues with this pharmacy. Save your time and go somewhere else. They delete prescription refill request when submitting from the app. They lie and tell you they will have prescriptions ready at a specific time and then tell you they were too busy, it'll be another 24-48 hrs. Thankfully, I called Walmart and they were happy to call and get the prescription info and fill within 2 hrs.
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June 2023 by Kyra Love
Staff is always very helpful even when they are overwhelmed and short staffed
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June 2023 by Wendy Alger
No food on the shelves, especially anything on sale of B1G1 free deals. All employees were busy filling on line orders and appeared to have all the food in their bins. I asked for help from the cashier, 2 ladies at the service desk, and a manager. was told they would help but all walked away. I stood by the service desk and watched others being helped but I was ignored so I finally left. I don't want to buy everyrhing at Walmart but at least there is food there. Maybe I should just do thr online now like everyone else. Soon there won't be stores or food in Lake Wales. Too many people here now
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May 2023 by Jill M.
Hi Ok.I've been going to This Publix sense I was 1 year Old. Here in Orlando, Why you Would get rid of the convenience of not cooking night and get rid of your Fried Chicken or chicken wings are not available anymore at our Publix I would like to know why ? We live very close to Publix here on Curry Ford and Conway . Is all the Publix is doing this or just ours I surely like to know why and I hope you bring it back because a lot of people are very upset . Thank you for your time . long time customer you has seen more changes in This Store then Most...
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March 2023 by Craig Foster
Hell night at the Deli Counter. These people are struggling and failing miserably while the manager is giggling in the office with 3 female staff members. Don't waste your time.
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March 2023 by Ace L.
We stopped in on a roadtrip to pickup some items for lunch. The guava and cheese pastries were burned. It was such a shock! We visit lots of different Publix's around the state and this was the worst package of baked goods I've ever purchased at this chain.
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November 2022 by Mike D.
If you feel like waiting an hour to get one sub, this is your spot. I feel like everyone that works here is in retirement, there is not one sense of urgency for anything, could be 8 people in line to get a sub and there will be one person taking there sweet time making a sub
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October 2022 by Leena
My husband is a diabetic. We transfered his prescriptions here from the northern lake wales store at shoppers on the ridge because it was closer to home.We transferred his meds back after two months. They gave us warm unrefrigeratored insulin twice. When I asked why they didn't just leave it in the fridge until we get there. The pharmacist said that's just how we do it. It is dangerous and I believe illegal to sell insulin you have not properly stored. I will be reporting them to the pharmacy oversight group.
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August 2022 by Lenay Brockington
they are robbing u. I put in order. three things missing. then told me I can come on buy again. fk u. BEWARE they giving u half your order check b4 pulling off. there the worst customer service
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May 2022 by Shirley N George Jolly
Went into Publix at 5pm 5/11 to get a box of 8 pc mixed fried chicken. When I got home & opened the box, it had 2 breasts, 2 wings, 1 thigh & 1/2 thigh. That does not add up to 8 pieces no matter how many times I counted them. I live too far out of town to take the chicken back to exchange, so I just felt cheated & “bit the bullet”. Next time I’ll check the box before I leave the store
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May 2022 by Christina V.
On the weekend we run around to do errands and the last stop is groceries. This particular Publix is smaller and the lighting is low. What made us give this place a 3 star is that the cashier gave us a vibe that she was having a bad day. Then we ended up bagging our own groceries the entire grocery. Normally someone step in. This is not our usual Publix. Every time we go our usual Publix the staff are nice, it's bright, & clean. I hope that cashier is having a better day. Not all Publix are equal. What can I say you WINSOME and you lose some.
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February 2022 by Patrice Moore
This Publix I do not recommend Custumer service what is that ? They know nothing about it at this particular Publix me and my husband spend way to money there for the foolery and I spend at least $400 a month at that particular Publix for pampers fir my child Audacity Must be on Sale but it is right around the corner from a very bad neighborhood it’s so sad I’m so Glad I don’t live in that area or I will not be shopping there again I will be contacting corporate which my husband works poor customer service a bunch of non classy workers and folk who don’t know what they doing
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November 2021 by William E. Lee
Simply the best place to shop. We have never been disappointed with the items we bought or the services provided by the staff.
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September 2021 by Maria Carvajal Saito
Bakery very bad service 3 people doing nothing made a order to reserve a chicken when I ask they said nobody knew I saw when she wrote the note told do your shopping 15 minutes it will be ready them tells me nobody wrote a note lies in my face very nasty
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October 2020 by Gloria R.
Quick stop on our mini road trip. I always prefer to stop at Publix for anything i might need. This stop was for quick snacks and bathroom. The bathroom was decent. The store clean with all the Publix staples. That is always reliable. However, there were several, many, about HALF of the customers NOT WEARING MASKS! No one said anything. Maybe the customers give the associates a hard time, maybe it's the area we are in. But I find this incredible, especially in this crazy time we are living. I heard an announcement that Publix was requiring customers wear masks. That gave me a little sense of security, but if it is not followed through..
