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September 2023 by Sheila Walden
We had a climate controlled unit for several years. Never had a single issue.
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July 2023 by Gabrielle Benson
Natasha is so helpful! She got us right in for both storage and a parking space for our trailer. Great customer service an seamless experience!
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July 2023 by John Fowler
Have rented many storage units over the years. Storage Zone Lake Wales, at the top of my list. Competitively priced , clean, secure. Otis & Natasha are great!
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June 2023 by Leslie Cupeles
Such a wonderful experience!! Natasha was so welcoming and so helpful! Such a nice and clean storage place! I will definitely recommend to anyone that needs it!
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June 2023 by MrRT1966
The service was excellent and top notch! I would definitely recommend to anyone!Doug
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April 2023 by Camelia Robbers
Very professional staff and knowledgeable. The unit was clean. If you need a storage unit, check these guys out!! They will take care of any need you may have. Thanks for making us feel welcome
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April 2023 by Florida Man
Owner is dishonest. Will have you pay a month ahead, but if you don't end up needing that month, he'll keep the money. DO NOT do business with him.Update: not only are they dishonest, but then they will call you and try to convince you that *you* are the issue. They will arrogantly impute words and intentions to you, and they will say that you simply have "buyer's remorse" or that it's not their fault that you weren't sure if you needed the unit. It's not that people aren't sure, it's that circumstances change. Everybody else's lives don't revolve around you! Y'all run a storage site, not renting apartments or loaning money! They will make the excuse that "well everybody does it." I have rented with several storage companies and I always got money back for unused time. This is the first time I have been swindled like this. I have prayed for y'all (the owners of this business) that you see your error and unethical practices, and I repent of unkind words I used during initial contact. And to the lady that called me (who I think was the wife of the owner, so also one of the owners), if you really didn't care or feel some kind of compunction, then why would you bother calling and trying to make excuses? You, whether you admit it or not, were simply trying to make yourself feel better about the situation, at least in your own eyes. I pray you choose honesty and honor in future.***And sorry for raising my voice as I'm used to kind of yelling over the phone for people to hear me.***Do not do business with these people. They are dishonest and extremely arrogant, as if they are doing you a favor by being paid a premium, by you, for storage space. Imagine being so entitled. Hopefully they will change.
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February 2023 by Sadie Knapp
This is a wonderful place to store your items. I personally have had a storage unit for years in store at a car here. I’ve used other facilities in the past and I’ve never felt safer than when my belongings are here! And if you want good customer service this is the place to go with the owners are the most helpful and cheerful people!
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February 2023 by Lawrence Jodoin
My wife and I are new to the area. After a not-so-great experience with another local storage facility, we decided to rent a unit here at Storage Zone for long-term storage based on earlier reviews. We were greeted by Natasha who made sure everything was 100% for us and she was more than a breath of fresh air. I'm retired USAF and have rented many storage units over several decades. I'm confident that this is a secure and well managed facility. Look no further.
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February 2023 by Tina Mindock
Extremely clean, you can tell the owners really care about their customers and their belongings! Wonderful, kind and caring owners! Reasonable prices! 10/10 recommend!
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February 2023 by Seb C
I bought a classic Airstream which was stored there. I left it a couple of months more as some work had to be done before exporting the trailer to France. Otis was extremely nice and helpful and went beyond his normal duty to support and help.Highly appreciated !
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February 2023 by Jeffery Priest
I have had the pleasure to store my furniture at Storage Zone, Lake Wales for several years! I would like to commend them for their service, courtesy and commitment to excellence! Thank you!
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February 2023 by Mary Marcia Brown
The couple that runs Storage Zone are WONDERFUL people. They truly care about other people, they take pride in what they do, and they exemplify an incredible work ethic. In a day and time where we may often wonder about where caring customer service went, visit Storage Zone to find it.
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February 2023 by Bill Feist
LAST year i left my race car trailer in the lot. very safe storage . very friendly service. Highly recomended by myself
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February 2023 by Chalks October
Great storage facility and even better owners, very nice and professional. If you get the chance please have recommendations for Otis on Pizza places.
