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November 2023 by Jonathan Berkenfield
All the guys at this location treat me right. Easton and Henry took care of me this time and Easton has for years now. I've been having my truck fixed here for at least six years if not more at this point.
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November 2023 by Scott Eric Spewock
Walked in with a flat and got me up and running right away. Great service, prices spot on, really good experience. Thanks!
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October 2023 by Cynthia Hatchett
Excellent customer service all the employees are friendly and have gr great customer service . I will not go any where else to get my tires but Tire Kingdom. Thank you to all the employees at the lLake Wales Tire Kingdom that the shop on 27 beside Denny's restaurant.
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September 2023 by Debby Bourgeois
I have been going to Tire Kingdom for the last 3 years & they have gone above & beyond with their service. They all are kind & helpful. Love you guys!!! Here's to you Henry!!! And of course all the staff!!!
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September 2023 by Whitney Anderson
All 3 of the customer service reps are real nice. Last week, I came in 2 days. First day, I brought a tire in Henry took it and replaced it quick and fast. Henry got me a good deal. Second day, it was a little busier but Stephanie was able to get me a deal on a tire as well. Stephanie and Henry are amazing.Today I had Easton. He is awesome and super sweet. He will make sure you get everything right.
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August 2023 by Ephrain J.
If you vacate this establishment without leaving a 5 star review I'm pretty sure it was an error in communication!
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August 2023 by Veronica Nobles
Made an appointment for 2 vehicles (LOF) and come back over an hour later to find out they haven't done anything to either one! They were actually taking customers that just came in before the appointments! The manager witnessed the entire conversation between my husband and the front desk guy about not getting our vehicles done and never said one word. Piss poor management! The manager made it right only after my husband pitched a fit. So my vehicle was free. We had to go home and pick up the other vehicle later in the day. Won't ever go back! Horrible experience. Horrible manager
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August 2023 by Taylor Graham
UPDATE: YALL BROKE TWO BRAKE SENSORS! And don’t even try to lie about it to us again because the light came on when we left YHIS shop. You don’t want to correct your mess ups.We took in a dodge challenger last week. We needed new tires, that’s it! They took it upon themselves to look at all of stuff and kept asking if we wanted this changed, and needed more stuff in here, etc. JUST TIRE CHANGE DUDE! So we called around and no one is helpful, neither was the manager here. They just want to look at the car again and most likely make us pay for THEIR mess up. The lights came on after we left your shop! So y’all had to have done something to the car, plain and simple. Stop trying to sugar coat things when y’all know you messed up. We should be having it fixed for free since y’all messed with stuff that shouldn’t have been touched.
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August 2023 by Jenna Rutland
I bought new tires from these guys. I called customer service, corporate. The manager wanted me to pay a fee to fix their mess up. I’m a veteran USN, I know a little about cars. I decided to take my car to an actual mechanic. They explained to me that the company that changed my tires cracked my sensors when they were changing my tires out. I don’t appreciate the disrespect from the manager at this company. I understand mistakes but own up to them!
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August 2023 by Kristie Williams
Always a great experience! Easton is friendly, efficient and always checking to make sure everything runs smoothly. Have been coming here for years, wouldn’t go anywhere else! Great team.
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August 2023 by Kelly Thompson
Stephanie is the best! She made sure I got everything I needed to stay safe on the road, and didn't try to take advantage of a desperate situation! Everyone go see Stephanie!
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August 2023 by m s
They knew I was waiting. When I walked back in after an hour of waiting. They said. Oh. Tires just need to be rotated. Ok. Why didn't they call and ask me. Instead of parking my car. And for them to do it. I would had to have waited longer. Waste of time
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August 2023 by Des C.
Wish I could give zero stars. This company will do anything they can to rack up unnecessary charges. We had an appointment scheduled for 4 new tires, day of the appointment they couldn't find one of the sets (as they had been sold). So we had to reschedule and they pushed it out multiple times from there. When we finally got in there they stopped to say one of the bolts was cross threaded or rusted (which it wasn't) and they would have to snap it off and they could get us another one and we could come in and they could put it on for over $200 (almost all of which was for labor as they estimated it taking 1.3 hours). Then they didn't put a single tire cap back on or even clean of the tires. Definitely come here if you like spending more money then you should and having absolutely terrible service!
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June 2023 by Jorge Irizarry
Great service, competitive prices. Easy appointments. Fair and honest. Usually 1 hour for oil change and tire rotation. Restroom and waiting area.
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June 2023 by Juan Bautista
I find it incredible that you guys will charge so much for such poor quality service. I took my vehicle in for a full break service and alignment and got a bill over $2,000 for which I am still paying for. Only to have my vehicle grinding and making squeaking noises everyday during driving and breaking. I wouldnt recommend you guys to anybody, especially with that lazy unprofessional trailer trash of staff you guys have working back there in shops. I am currently assessing options as yo go about with this because now its become a safety issue for me and my passengers since I am an Uber driver.
