The UPS Store #4837in Lake Wales offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is committed to providing excellent customer service. Customers have praised the friendly and knowledgeable staff, particularly Kandice, Shan, and Liz, who have demonstrated exceptional customer service skills and a positive attitude, even during busy periods. The store is conveniently located by the Eagle Ridge Mall at the Shoppes On The Ridge Publix Shopping Center.
Gopi Great customer service I was in and out in no time
August 2025
I went to The UPS Store over by Publix and I just want to say Samantha and Candice were amazing. I wish I could tip him but they don't take tips. I had a hard time with the package and they really went out of their way to help me. And I appreciate that a thousand percent
August 2025
Kandice is the best. She was so very patient and helped us with shipping packages. It was daunting, but her kindness and knowledge surpassed any customer service skills that I have seen in a long time. She truly deserves to be recognized.
