The UPS Store #4837in Lake Wales offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is committed to providing excellent customer service. Customers have praised the friendly and knowledgeable staff, particularly Kandice, Shan, and Liz, who have demonstrated exceptional customer service skills and a positive attitude, even during busy periods. The store is conveniently located by the Eagle Ridge Mall at the Shoppes On The Ridge Publix Shopping Center.
Danielle and Carly are both exceptionally professional, helpful, knowledgeable and great customer service ladies. DANIELLE is a “ray of sunshine”. Give them a pay raise‼
May 2026
Because the staff is very friendly pleasant all the time I never once encountered a bad transaction. Also the store is clean they are willing to help you if you don't know and it's easy drop off convenient when you coming in from work also when you're going to work I love it.
May 2026
Thank you for your help Danielle and Carly, very courteous and kind.
