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November 2023 by K Horoff
Always find what I'm looking for plus new things to try. The staff at this store is phenomenal ! Always very helpful and always leave smiling.
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November 2023 by Vinny Cardillo
Place is a joke, terrible customer service very rude… go to Total Wine, better selection and knowledgeable staff!!
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October 2023 by Jessica Smith
Had kind of an awkward experience at this location. I stopped in around 6 pm on 9/30/23 to grab a few bottles of wine. I noticed a couple at the tasting counter having some samples. I asked what was being sampled and the woman behind the counter gave me a look and said “oh, I’m just letting them taste a sample” which implied that I wasn’t welcome to try one. This made me feel uncomfortable so I quickly purchased my wine and left. Not sure I’ll be back which is disappointing because my husband and I are frequent customers.
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July 2023 by Kyle St Martin
Cashier and manager extremely difficult and unhelpful. Sad to see such a beautiful store at the mercy of such people. I left without making purchases I had planned to make. I wouldn't recommend this store.
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June 2023 by JR Tech Svcs
This store is always well stocked and has nice choices, but today I was a little disappointed with sales staff. I was in yesterday and purchased an item that was bogo and decided to go back today to get a couple more. Bogo sign was still up and it was 11:30am. I went to the register and it did not ring up bogo and I pointed it out. Manager chimes in and says that was last months promo (it is 6/25 month is not over yet) and says we are taking down the sign. What they should have done was honor the sign and then taken it down.
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April 2023 by William Hoadley
Just started going to ABC Fine Wine, and the staff is always helpful. Always have what I need.
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March 2023 by Summer Hill
The customer service at this store is horrific. The girl at the front desk was rude and intentionally unhelpful. I’d been in the store to purchase a bottle for v-day that I asked to have wrapped (every employee is hesitant to do this). I mistakenly dropped the bottle and returned 30 minutes later to purchase a new one and i once again requested that it be wrapped. They refused to assist me and said no one could wrap it even though several employees were unoccupied. I even asked to take the wrapping home myself. They refused again and claimed to be prepping for an “event” the next day. The store was empty and the woman at the front desk was online shopping which I could clearly see. From now on, I’ll drive the extra few minutes to Total Wine where people are actually human.
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February 2023 by Wilson
I stopped in here and was super impressed with the selection of liquor, beer, and wine. They also have a walk-in cigar humidor. Mo was extremely helpful with finding what I was looking for. I inquired about a beer that they don’t care and tried to get it but unfortunately it’s not available in our area. They had pretty good prices and some sales going on. I was informed they have wine/beer tastings that I’ll look into attending. The store was very clean and the staff friendly and helpful. When I’m in the area again I’m definitely going to be a returning customer.
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January 2023 by EnderHayley
The cashier we got was awful and very rude and so was the manager! My family and I will never be coming back to any abc wine ever again.
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December 2022 by Joli D.
The ABSOLUTE WORST policies. You can legally serve alcohol in the state of Florida at the age of 18 but this establishment will not sell a 46 year old adult with her 18 year old child because my child grabbed the gift bags for me while my hands were full. And yes they offer shopping carts, but the gift bags were an after thought. Unreal. Please do better. Especially on the holidays!!!!
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December 2022 by Ethan Hoffman
Customer service is always great here. Employees go out of their way to help me find exactly what I'm looking for. They even provide recommendations which has always been extremely helpful as well.
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December 2022 by Melvis Naranjo Medina
I absolutely do not recommend this clinic to anyone, because apart from being racist, this girl who works at the front desk treats you with very little education, and as if people who do not speak English were less than her, the worst clinic to which I have gone
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November 2022 by Nadezda Musatova
This ABC is full of different choices and great helping staff to find exactly what you need.
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November 2022 by Jess W
A good selection of wine and liquor; the beer selection is comparable to what you would find at a grocery store. Customer service is friendly and helpful, and the location is super convenient.
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September 2022 by Carrie Baker
I went to ABC for a new tequila. One of the ladies came to see if I needed help and also informed me that they do tastings up front. I picked one and when I was paying the cashier Kira asked how I liked the 512 tequila. I told her I’ve never tried it and she asked me to let her know. Then she proceeded to tell me about the tasting also. I paid for my purchase and then Kira showed me some habanero and jalapeño tequilas! It was awesome customer service. I’ll be back because of the special touch!
