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February 2024 by Craig S.
Went there at 8:45 pm it was closed, knocked on the door several times then the person working next door tod me they closed 20 minutes before even though the hours on the door state 9pm as did imaps when I searched for auto parts that are open!!!! I am in the car dealership business I will never recommend this store
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January 2024 by Derrick Brown
That short black lady at the cash register is extremely rude it's nobody fault you don't want to be at work horrible customer service stared at me for 25 min before serving me just to be rude the whole time you don't get to take your frustrations out on innocent everyday paying customers that needs to be stopped
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January 2024 by JRXP 1997
Terrible service by "Carlito" There was a line and a mechanic friend of his arrived and he allowed him to cut in front of the entire line.
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November 2023 by Liena Rodriguez
I went this morning to this store and was trying to get help to by a tool to unscrew my tire Jorge was the one who was helping me, when the key that he gave me did not work I ask him to look to see if I needed to get new screws to secure my tires and he told me he was going to help me in a few minutes I was waiting patiently but people was coming in constantly and in the end I had to leave the sore after like 30 min wait without been taken care off. I made my line it was my time to be attended and it never happened my husband had a similar issue like this like 2 or 3 month ago but with a battery check and the answer that he got from the employee (same) was that his service was free and the others where paying to what my husbands answered that he bought the battery there. Never again coming to this store I think that is not fair to make your line be given a tool and then ask to wait for the never ending line of people coming to stop to be taken care off again.
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November 2023 by BALTAZAR M
JC was very nice & helpful to me.
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October 2023 by Valeree Jarrett
I ENJOYED MY EXPERIENCE AT THIS PARTICULAR ADVANCED. I HAD MR JC AS MY ASSOCIATE AND HE WAS ABSOLUTELY THE BEST AND MOST HELPFUL. HE WENT OVER AND BEYOND HIS JOB DUTIES ASSISTING AND PROVIDING EXTRA KNOWLEDGE ABOUT MY CAR. I APPRECIATE IT SO MUCH AND I WILL BE BACK. THANK YOU AGAIN MR JC - C. MASON
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July 2023 by George Cruz
I came in early morning hours , I needed a diagnostic test and the employee refused to do it , because Bruno and Someone else was only people working. He said I had to wait 1:00pm for another person to come. and my car was parked literally at the front door. No customers in the store but me. Make it funny he was on his phone but don’t have time to do a battery test
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July 2023 by Kimberly Smith
Not clean, crowed, no parking, never went in. Went to a different store for my products.
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February 2023 by Steve Muschlitz
Bruno was fantastic took the extra step and helped me with all my needs and answered my questions even offered to put my wiper blades on for me
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October 2022 by crza rosales
Had the misfortune of dealing with a employee by the name of Paul today . Another employee was helping me about to buy and change a battery when this very rude man interrupted said he will not change your battery he is leaving now so he can’t do it. I asked Paul if he could please wait as my battery was very low . It took my 4 or 5 times to even get it started to get there. Paul could care less even after I told him I would have to go somewhere else. He could t have cared been going to that store for years but never again!!
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September 2022 by Ianispeein
Guy who works there is very rude
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August 2022 by Michael Lipof
Very helpful. They will even loan you tools. Caution!! When buying warranty items!! Make sure they enter the sale with your information into their computer system otherwise you will need your original receipt!! Make sure your name is on the receipt! Even if they asked for your information if you don't see it on your receipt they did not enter it in their system! This way they cheat you out of a future claim of warranty.
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June 2022 by Juan Zapata
Carlos actually took the time to show me all my options for repairing my daughters oil pan according to our budget based on all proper specs. Great job...definitely going back.
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February 2022 by oscar fonseca
Bad customer service. Nasty store nasty employees
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December 2021 by Norman Wiggins
Helpful service