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January 2024 by carla stevens
America was so absolutely lovely. She also knew so many thing. I feel so grateful and taken care of.
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January 2024 by Krystel
Went to an AT&T store today. They were very helpful and quickly resolved an issue I was having with automatic monthly payments. The issue was due to fraud that had occurred on my account. They had also previously successfully stopped the fraud.
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January 2024 by nakaya Dotson
i placed a order for the iphone 15 pro max the night before and as soon as me and my mom walked in the next day, we was helped right from the jump. ohh and i can't forget the manager walked us out the door like a gentleman. I LOVE IT
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December 2023 by Emily Hamer-West
Amazingly smart and helpful people work here. They solved a tricky situation with a phone that bricked after an update. If you have to go to the AT&T store, choose this one!
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November 2023 by Baby19 Bennett
I bought a prepaid phone for at&t, when I was supposed to buy it for family mobile. Daniel the district manager, was able to get my longtime phone number transferred over to at&t, and also able to put it on auto pay. I had to leave, get a SIM card and come back, and through Daniel the district manager's instruction, one of the representatives, Seth was able to complete the set up and was very patient, as it was a very tedious and frustrating process. Also when Seth was completing the process when I returned, Daniel was no longer there, he had just left Seth some notes. Israel the other representative was also very helpful and chivalrous! Thank you so much and I'll never leave AT&t again! And to boot, it is unlimited data! Yeehaw!
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November 2023 by Joan Ayers
Very helpful took time to explain everything thanks to both sales people America (name of new employee) and her supervisor were very good
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September 2023 by Dan Volker
These guys are amazing. Perfection in tech support.
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July 2023 by MG Laws
I am honestly disgusted by the disrespect of your AT&T Fiber sales employees that go door to door in the neighborhoods. It was raining and I had to state three separate times that we were not interested in your services before she continued to try and interrupt me with some other deal she could give me. I had to tell her she needed to update her customer services standard operating procedures because she could not take a hint that we were not interested, even after stating we were moving. She was not just pushy but disrespectful in doing so. She was a tall average weight female with long wavy blonde hair. The worst you can do to a potential customer is disrespect them.
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April 2023 by Pako Pako
I was happy with what i got but disappointed when i was offered a free phone for me and my wife to later on be told that it's not free and i required a crazy amount of money for it
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March 2023 by Viva Sigal Sahar
David was incredibly helpful. Very patient and addressed all of my concerns without issue. It was a smooth transition to switch to att from t-mobile. Probably the best experience I've ever had in any phone store.
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March 2023 by Eileen Kurtz
This was a most pleasant experience. David was very patient guiding a non techie senior through the process of purchasing a new smart phone, setting it up and ended up saving us money on our plan. Thank you David!
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March 2023 by Sushila Gezik
The manager Rueben really does an awesome job to go over and above to help the customers. Not just me, I watched him supervising his staff and making sure everyone got their needs met.
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March 2023 by ¡ OneInOneThousand !
It was a great experience overall. David handled my situation with care and expertise.
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January 2023 by Adolfo Llanes
David had one of the best customer services I ever received. Greeted me with professionalism, and I had soooo many questions. He made me feel like I mattered and gave me opinions and advice. David also gave me extreme attention. I thought he was the manager on how well he embraced my needs. Definitely recommending others because of this experience.
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January 2023 by Carol Schillios
I'm so impressed with the service I received today at the AT&T store on Lantana and I95 in WPB FL.Ulysses was knowledgeable, friendly, patient and empathetic! Between he and Ruben, the manager I felt very welcomed, informed and cared for.After 40 years with another company, I was leery of changing providers for sure. I immediately trusted them because they didn't oversell and gave me just what I needed.So often we are rushed by service people and that was certainly not the case here as they took extra time to educate me! They made me feel important.Thank you Ulysses and Ruben for an exceptional service experience.
