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March 2024 by Yanai Hernandez
I wanted to open a business account and I’m not the best at doing it through the app, so I went inside this branch and I couldn’t be happier I was greeted by the nicest person and she took me to open my account with Raymond he was extremely nice and professional I had the best experience ever although my account was for only $100 I was treated like a queen. Thank you!
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September 2023 by Tom
I think that the times I used this office I received special treatment, there was a very attentive agent named Edgard Carta, José if he is still there.
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September 2023 by Pete Goodman
Piss poor bank for service or anything needed to be done, if your never going to answer your phone or be open. Then close the branch and good riddens.
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December 2022 by Andrea M.
This not so nice man was not willing to reset my ATM debit card and told me it would be a 35-40 min wait but gladly helped the man who can in after me with a deposit and mobile help. Only one teller working on a FRIDAY midday.
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October 2022 by Melany Robinson
I was very disappointed with my experience because a man named Eric kept taking what seemed like hispanic customers over me as I was waiting in a line to get help. I don’t think he knew I spoke Spanish but I heard everything he was saying and it wasn’t nice. I will never return to this BOA I just felt very uncomfortable!!
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October 2022 by Toni Tones
The wait is very long. Also they show online and on the doors that they open at 9am but that's a lie. The lobby doesn't open until 2pm. So if you need to speak with a banker or get something notarized at the bank do not go until 2pm and expect to spend the rest of your day there.
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August 2022 by Millwright
Eric Garcia which I believe is the manager here "Greeted" me as I walked in for a prior set up appointment. He was aggressive and insisted I do what he suggested. I wanted to sit for my appointment first. He became agitated and rude. He kept calling me a female name even after I tried to correct him. As I went to sit and wait for my appointment he walked away insulting me in Spanish. He is of Latino decent and also made negative comment's about Americans. He told his coworker to give me a hard time and that's exactly what he did. Mr. Garcia listened the whole time and the second time I asked why the worker was being so difficult Mr. Garcia approached me again in an aggressive manner to which I ended up leaving and going to another location were they were very nice and helpful. Just my opinion though I believe Mr. Garcia is racist from his negative comment's about Americans he said in Spanish. Avoid this location at all costs. Especially if you're a American born person. This location has been declining steadily for 10 year's. 70% of the current workers are just nasty. Seems like Mr. Garcia is making a hostile environment when it comes to dealing with Americans that speak English.
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May 2022 by Three Brothers Clean Team
The hours online say they're open on saturday and "Confirmed by business 3 days ago". Take the drive there and the door is locked and the sign says "closed on Saturdays"
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May 2022 by SORAIA Serralbo Guanco
Saturday 10 am. On website says it is open until 1 pm. No way, not even the drive thru window was opened. Waist of time.
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April 2022 by Sammi Nammi
Nice environment, cooperative staff Mitzy and Tessie were very nice thank you so much!
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January 2022 by Benjamin Mitchell
Worse bank of all time. Never more then one tellar and now apparently they are closed on Fridays
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December 2021 by Toni W.
The wait is very long. Also they show online and on the doors that they open at 9am but that's a lie. The lobby doesn't open until 2pm. So if you need to speak with a banker or get something notarized at the bank do not go until 2pm and expect to spend the rest of your day there.
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November 2021 by Al Ali
Is their website their phone number all state they are open at this location from 9 AM to 1 PM on Saturday like the rest of Bank of America inc of america it is a total failure... Customer service is just as useless as the institution itself itself
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October 2021 by Hugo Sosa
Horrible service apparently the bank closes so everyone can take there lunch at the same time very unprofessional
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October 2021 by Lala Correa
I drove all the way here to make a deposit at 11 am. I was told by security there are no employees working and they would hopefully show up in the next 20 to 25 minutes.
