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September 2023 by Kathya Lopez
Horrible “customer service”. We walked into the store to get assistance with porting out a phone number because boost customer support told us we needed to go into a store for “account verification” . The representative , Michelle Bautista, that assisted us was nicesty (“nice while being super rude”) instead of focusing on helping us she kept repeating how the other company did their job wrong and it was their fault. And how it’s against the rules for her to call customer support but since she is “nice” she will accommodate us. She called customer support with music blasting from her computer and when we asked if she could lower the music, she looked us straight in the eye and said “no” with a mocking smirk on her face. Mind you we couldn’t hear the representative on the phone. She was also very rude to the customer support representative and complained about having to repeat herself to the representative. (Just a thought: Maybe if you lowered the music he would hear you better) She was Incredibly unprofessional, sarcastic, and rude. When we confronted her about her attitude, her colleague told us we need to get a better sense of humor. They also said they are not there to provide customer service but to sell phones and take payments. To summarize, HORRIBLE. DO NOT COME HERE IF YOU NEED HELP.
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August 2023 by Black Rose 2021
Called multiple times and they will not answer the phone.
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February 2023 by Celestino Baudilio Ramirez
(Translated by Google) I like the attention of its employees. Very attentive(Original)Megusta la atención de sus empleados .muy atentos
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November 2022 by JAN HUNTER
Staff was very polite & helpful
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March 2021 by Denia Castro
(Translated by Google) very good, good kindness and good treatment, cute those who travel there(Original)muy bien buena amabilidad y buen trato lindos los que teavajan alli
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November 2020 by Patrick Rardin
Very polite
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August 2020 by Eugenio Mérida Morales
(Translated by Google) Very good service(Original)Muy buen servicio
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June 2020 by Cristiano Ronaldo
Matias Rodriguez best employee. Very helpful. Can multitask and basically do anything you ask him to do
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June 2020 by qt_santi
matias rodriguez best employe i give him 10/10 his assistance is insane he helps me with everything
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January 2018 by Phil Petrone
On Tuesday January 30th 2018 at 2pm the lady clerk refuse to help potential customers for family plan.
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July 2017 by Anon Ymous
This Booat store is the best !
