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December 2023 by Elizabeth S.
stay away from this store. they cleaned out my phone and bank account the owner gave my phone to his brother. I got hacked so bad I still can't get it fixed
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May 2023 by Wco Supreme Tech
I just transferred my 5 lines from AT&T to Boost Mobile Overall best customer experience Sam really take good care of me I definitely recommend everyone to come see him ?
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May 2023 by Wiguins Dorsainvil
Twisted best store in the area, they will take the time to help you ans fix your issues. Thank you
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June 2022 by Brian Souffrant
They Didn’t resolve my problem. Told me to go to another store.
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December 2021 by Thomas Maltese
Excellent service and excellent help. Very knowledgeable. Sam was awesome!
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September 2021 by Anas Abed
Very good people always have good service and they respect ✊ every one they have all what you need from service to products ?
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September 2021 by Kevin Paul
Came to the store at 7:32 on Saturday and they was close and shuttered
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January 2021 by Benjamin Szlamkowicz
Employees had no mask on, owner has been positive for covid, Dont know why he even said that to a customer.
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September 2020 by aLExanDra sMiLeyy
Cannot recommend Enough ! Great helpful people at this store ! Yesterday I dealt with 5 much closer Boost locations ... even drove out to a diff closer one the other after explaining what I was looking for and what I could pay and then after I got to this other place everything changed and was only offered something that far exceeded my budget... FINALLY got in touch with Sam at this Lake worth location and he by far had the best prices - also dealt with a lovely female worker who was so friendly & helpful ! Never has buying a new phone & plan been so quick & painless ! Trust me , even if there are other Boost Mobile stores closer to you , it is absolutely worth it to go a lil further to deal with people who care and over exceed your expectations! I drove all the way from Jupiter this morning (I called by job a head of time to let them know I might be a little late ) and after arriving the whole process was so fast & stress free ! I hope this review helps persuade anyone who reads it to take their money to this location bc I can’t say enough good things about them!
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August 2020 by Adam B.
Never in my life have I had such a awful experience and customer service than here at this place by a man named Sam . While I was there I witnessed him con and completely hustle an elderly gentleman into getting a new phone getting a case and upgrading his plan i felt bad for this old man who just kept agreeing with all the bs lies this guy convinced him that he absolutely needed then the guy got to me and I tell him I just need a sim card and that's it He replies and says "Oh that is nothing it will be $10 dollars" I said " ok great" he says give me a minute and continues assisting or in my opinion swindling the older gentleman anyways its none of my business so I'm not concerned about this. So he finally comes back to me I tell him I need the sim card for my phone that connects me with the old network he gets on the phone with boost and says he needs to set it up which I already know and understand . The guy is still dealing with the other older gentleman also on the phone setting his stuff up with boost also and another customer comes in which he immediately tried to get her to upgrade her phone and switch her number and upgrade her plan from 35 to 50 for a different phone with 3 cameras blah blah blah I wish I didn't stay to witness this guy taking complete advantage of these clueless people but I wanted my sim card switched back so I had to stay and endure all this insanity. I walk next door to get a drink come back and the guy Sam says to me while talking to two other people and on a phone call "you cannot do this switch with the sim cards immediately you must wait a month so then after 1 month after the switch you can begin the paying daily plan so I nod my head and I said i understand go ahead and that I just want to be on a sim card from the old network. (I came in this place to get a sim card which was about $10 bucks ) and pretty much knew what I had to afford it the guy Sam tells the person he's on the phone with from Boost that I agreed to everything and signs me up for an addition month of unlimited everything plan which is $50 on the new/old sim so SMH long story short to get to the point the guy then tells me it will be $75 dollars after he complains outloud making sure I hear him how "he will never call boost again to switch a network sim card it's too difficult and not worth his time and he has never had to do this before and he never will again . (Like I'm supposed to feel bad or sympathize with him for BEING ON A PHONE CALL FOR SO LONG ) WOW ! such hard labor !!! So Now He tells me to pay $75 dollars I asked him " HOW? You told me a sim card was just $10 " now he tries lying to me and saying its $25 dollars for the sim card and and extra $50 for the new month of service that i never agreed to . We argue and he says or should I say yells "FINE" YOU PAY $60 NOW and you leave " I did not want to argue anymore with this con artist so I just said fine and tried to pay which both of my cards were declined because I didn't have that much at the moment in my card so he says " "Declined! , Declined! Let's go I haven't got all day for this " then I tell him I'd have to go home to get the rest of the money so he takes my phone (which I'm pretty sure is completely illegal ) and tells the other employee that when I come back and pay the $60 I can have my phone back. Now I'm new to west palm beach and unfamiliar with this area I cannot use my GPS google maps now to get home and back nor can I call my wife to see if she can bring the rest of the money. Thankfully I find my way home , get the money find my way back now this unbelievable employee Sam in no longer there anymore so i pay the other employee that is now there the $60 dollars that I never intended on spending to get my phone back . How much more crooked can a place be or get . I'm still in shock that this actually happened and I'm s
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June 2020 by Lexus Jones
I'm quite a distant from this particular boost mobile yet I prefer to go there. The customer service is and always excellent. Melissa waited on me yesterday and as always the customer service was great!!
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May 2020 by Mary Guglielmi
The owner went above and beyond for me, my husband & our teenage children during a recent visit to his store. By far this was the best customer service I ever received when purchasing a new phone. An excellent experience & we will never shop anywhere but Sam's Boost store for our future cell phone needs.
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May 2020 by Madeline Guglielmi
The owner was very nice and helpful when we got our new phones at boost.
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February 2020 by Tim Shonka
didn't even attempt to sovle my problem. if i could give it -5 i would... i can guarantee when I'm ready for a new case it won't be purchased from these guys.
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February 2019 by Rebecca Bakaloff
Sam is great! He gave me and my boyfriend the best customer service and now we are forever boost customers!
