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January 2024 by Lady Xiva 'G'
Every time I go to this branch on Lake ave., Lake Worth Beach, I am always treated with respect. Odane Tracey was TOTALLY HELPFUL with exactly what I needed resolved. He is very PLEASANT and listens to whatever your dilemma may be. He surely made my day!!! Left the bank with my issue resolved!!! Thankyou Odane!!!
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November 2023 by Halo Kay
I walked in to no greeting , no representative.. nothing . No one was behind the counter it seem like no one was willing to help me . I stood at the counter for 10 minutes and oldly enough after saying excuse to the person at the computer.. i was ignored. I will never step foot in the location again .
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September 2023 by Evan Loehr
Great location, both drive up and walk up ATM available
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July 2023 by Maria
I came to this branch to speak to an agent today to have my tenant set up direct deposit to pay rent. I was advised that Zelle would be a better method as it allows to send bigger amounts of money if the recipient is verified. I was also advised to call the Chase main number to establish myself as a trusted recipient. The woman at the kiosk was very nice. I set down with my tenant at the seats in the center of the lobby in order to do this, as I and my tenant needed to speak over the phone with a Chase representative. We sat there as the branch was empty, and I might have needed to ask more questions momentarily. We were very quiet. After a few minutes a black woman approached us with a rude demeanor asking us “if we needed help”. I calmly explained that I was on the phone with the Chase main line, and that I was instructed by her colleague to call that number to establish myself as a trusted Zelle recipient. She did not understand anything and kept asking “if we needed help” aggressively hinting at the fact that we had to leave. I asked her if we had to leave and she said “no”…so I guess she wasn’t authorized to be frank about that. Anyway, after a few minutes I was able to successfully complete my call, even though this woman literally harassed me the whole time I was on the phone. But surely that was to help me….
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June 2023 by George Cruz
Been to this branch several times. every time a queue of 7-8 people and one teller is open. Multiple workers standing around. One the slowest bank
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April 2023 by Jonathan Holmes
Marie was so helpful. It was my first time opening an account and she took the time to explain all the steps to me. When I go back, I’ll will only work with her.
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September 2022 by Merike Saarniit
We were greeted at the door and directed to the appropriate office. Personable, friendly staff.
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August 2022 by Angelina Virves
Went to cash a chase check. And they did not cash it because don't have a account with them.
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March 2022 by Joshua B
Great bank. Elzbieta is a great employee with amazing customer service.
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March 2022 by Paul Schneir
Been to this branch several times. Every time a queue of 5-8 people and one teller is open. Several other Chase people standing around.
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September 2021 by David Starr
Worst atm outside nearly impossible to pass thru also hardly ever work
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June 2021 by Constantin L.
I like this branch! Every time I come here everybody is very friendly and helpful! They do try to take care of the customer as quick as they can.Inside is very clean, roomy with all new equipment.
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May 2021 by Lukas Varnavicius
Very impressed. I usually bank at another branch, but this branch took me by surprise: staff helpfulness and just overall feel of the branch is great. Special thanks to Juan and James.
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March 2021 by O R
Amazing staff! The branch is super nice, specially with the natural lighting
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May 2020 by rusty ridgeback
I have no idea why people have given bad reviews. I cash my paycheck here every week and the customer service is great. I don't have a chase account and I get charged but that's at all Chase's. I deposit my rent here every month (2 years now) and no problems. Deposit slips are right in front. They handle multi nationalities. I would switch but have been with my bank for years. Good branch good people.
