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October 2023 by Jenny Fernandez
Today after having a bad experience due to terrible service at a Cricket store located on Lake Worth Rd, I decided to come to this other store # 169. I was attended to by Yanelis, a very polite and helpful girl. She is attentive to the client's needs, very patient and with excellent customer service. I recommend everyone to go to this store. Five stars well deserved !!
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September 2023 by Victor Grullon
Very knowledgeable and cortious staff
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October 2021 by Pierre May-Wilna Soraya
I had an amazing experience with Dailyn . She’s the best!!
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June 2021 by Maritza Garcia
Jocelyne is great, I was looking to switch to another company due to storage issues and she convinced me to upgrade & now I love my new phone!
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May 2021 by Beth Lenett
BEST customer service from Jocelyne! She's so knowledgeable about the phones and everything. She has so much patience with transferring my data and explaining everything thoroughly. Definitely saving money with Cricket and Auto Pay!
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May 2021 by Liza Filsaime
I just switched my daughter to Cricket and I was helped by Jocelyne. She was very sweet and helped me out creating an email for my daughters new phone. I'm so happy that I'm thinking about switching my 5 lines from Metro.
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May 2021 by Susan Branneky
My phone fell in water and stopped working & Jocelyne was excellent help in recommending me a new phone and it's water resistant! Awesome customer service as well.
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April 2021 by Ramona Santos
Very sweet staff, helped by Jocelyne. She recommended a great and affordable phone for my mother and helped me download WhatsApp as well.
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March 2021 by Claudia Nolasco
Amazing customer service from the manager Jocelyne. She's very helpful & has so much knowledge, patience, and very honest.
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March 2021 by angel romero
Amazing Service from Yuri! She gave me great deals and I can say I left extremely happy with my new phone !
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December 2020 by Luis Garcia
Thank you so much for your patiences Emily,helping me set up my new phone great Service.
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December 2020 by Victor Hahn
Amazing customer service from Jocelyne! She helped me file an Insurance claim, save all my information on the email so I wouldn't lose it for when the new phone comes in. I will be back to see her for sure so she can help me recover my contacts and stuff. She was also extremely helpful with helping me file my insurance claim as well. Thank you so much Jocelyne!
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December 2020 by ludesse fleuri
I as looking into switching one line from Metro and Jocelyne helped me find the best phone and convinced me to add a line for my wife. I was very satisfied with her customer service, she was so helpful and sweet. LOVE their Christmas decorations too, feels very welcoming!
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December 2020 by WIDLET DORESTAL
Great customer service from Jocelyne and Emily! They were both very sweet, funny & helped me create an iCloud for my new iPhone.
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November 2020 by Garry Collins
I always come to Jocelyne for questions or help. She is very sweet and patient with me, has awesome customer service & always has a smile on her face. She's very knowledgeable and is thorough when explaining things to me. Definitely recommend coming in and looking for Jocelyne.
