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August 2023 by Millie Diaz
The drive thru service is great! Fast, friendly and professional. Kudos to Michael!
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May 2023 by Evan C.
Waited in line at pharmacy drive thru. Pulled up once car in front of me was finished. It was 8 pm on the dot and they shut the window on me saying "we already counted the register". Told them I just needed a script that was ready for pickup. Horrible customer service.
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March 2023 by Peter C
This CVS pharmacy use to be fabulous. The staff was extremely helpful, courteous and prompt. When you call the pharmacy someone always picked up to at least acknowledge you were waiting to speak to a pharmacist. NOW they are terrible. I changed from the Hypoluxo CVS to the Lantana CVS because they were the worst. Now the Lantana CVS changed out their entire staff and they stink. I couldn’t tell you the amount of times I’ve call this CVS and have gotten no one to pick up after 20 minutes on the phone and I’m not exaggerating. I even selected the prompt for Doctors and Medical advisors and still waited 15 minutes with NO answer. Terrible Service just Terrible.
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March 2023 by Nancy Whelan
Waiting for my prescription for 3 days, they fill the incorrect amount and say “we’re going to lunch so come back later.” This place is disorganized and there is trash on the floor around prescriptions on every surface. I would never trust this CVS with my prescriptions again.
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March 2023 by Joe “JoeyDee”
If you enjoy a slow pharmacy that will tell you to come back later multiple times in the same day, just to be told they don’t actually have it…and then they suddenly change their mind and figure out they have it and ask you to wait more…this place is for you!
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February 2023 by Google user
This CVS pharmacy use to be fabulous. The staff was extremely helpful, courteous and prompt. When you call the pharmacy someone always picked up to at least acknowledge you were waiting to speak to a pharmacist. NOW they are terrible. I changed from the Hypoluxo CVS to the Lantana CVS because they were the worst. Now the Lantana CVS changed out their entire staff and they stink. I couldn’t tell you the amount of times I’ve call this CVS and have gotten no one to pick up after 20 minutes on the phone and I’m not exaggerating. I even selected the prompt for Doctors and Medical advisors and still waited 15 minutes with NO answer. Terrible Service just Terrible.
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December 2021 by Sophia M.
just don't go to this clinic, you will waste your time. They are unprofessional. They schedule your appointment time and then allow you to drive/show up and their SYSTEM IS APPARENTLY CLOSED. they suck. Period point blank.
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October 2021 by Patricia J.
Horrible service ZERO professionalism came here for a rapid COVID testing my appointment was at 10:20am got here at 10:22 the women doing the testing came out at 10:43 claiming she was out until 10:25am. Honestly don't know how they could hire someone with such attitude she looks so lazy and even her uniform looks unprofessional worst cvs.
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September 2021 by Emily T.
If I could put 0 I would. Never have I ever been treated so horribly. Showed up on time for a Covid test proceeded to the drive thru in error. There was nobody in line and I was at the window where the pharmacy staff stood there staring and ignoring me for 15 minutes. When he finally helped me he told me I was in the wrong location. I pulled around to the correct location and the person administering Covid tests was standing there. It is now 6:50, she proceeded to tell me they close at 7:00 and cannot give me the test. However, she still had enough time to give someone else a test who pulls up after me. She told me it's too late and cut me off while I was explaining what happened. I will never give CVS my business again after I told her my daughter needed this test and she had no care in the World to perform a rapid test that takes 1 minute to do. I know it's this quick because I was there when she felt the other person deserved a test but not my child.
