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February 2024 by Julie Stjean
Extremely rude
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February 2024 by Michelle Castillo
Terrible service for years it was my favorite pharmacy but the last 2 times they were rude even one of the employees told me that if I want the medicine within 5 hours that I should go look for another pharmacy and that I am not the only one sick!!! If they pay you for that so that you do your work, it is not free and I will gladly look for another pharmacy.
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February 2024 by Cezary Kwasiborski
Can't talk to anyone in pharmacy, stupid messaging system, noone calls back, prescriptions not ready in one day. CVS it's just not a good company anymore.
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February 2024 by Phillip Bergmann
If it was possible to give zero stars, I would. ALL of the pharmacy staff is consistently unfriendly, unhelpful, and unpleasant. They’re borderline rude during the most basic of interactions. This CVS is a disgrace.
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January 2024 by Chris Armstrong
No longer a way to talk to a human on the phone. Leave a message, and we might call you back in a few hours. There is no reasonable customer service here.
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January 2024 by Elias Andres
Pharmacy had a glitch on Christmas Eve and had to close early. A lot of people had very serious medicine they needed and the workers were offering no solutions. They spent an hour not telling anyone any updates and even the workers weren’t listening to the main supervisor and were telling other customers different things. They didn’t bother to call other cvs nearby if we could go there instead. I eventually went to another cvs on congress and they were angry that this Dixie highway location were not giving them a heads up about the influx of people who needed their medicine before the store closed. No one was professional and they need to be retrained because they did everything wrong.
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December 2023 by Jennifer. Neubauer
Always have to wait a long time for my prescriptions
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December 2023 by K S.
The place is dirty and service at the pharmacy should be a zero. Phone app is useless. Unclear and false info.
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November 2023 by John Obrien
Always a good store to get in and out quickly
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November 2023 by Kathleen Greene
Terrible location avoid at all costs. Do not get your medication here do not try and get your medication here they are rude and lack any general motivation to be there let alone care about getting your prescriptions for you.i had to go inside with my infant daughter because they had a sign up saying the drive through was closed and took it down as soon as I went inside. I had multiple pharmacist roll their eyes and tell me I’d have to wait 2-3 days for a medication for my infant daughter with a bad cough. Which if you know when a baby is sick to the point of needing medication, they need it right away. We went to a different location. It was like night and day cvs is not the problem this location is and should be shut down. You can tell the best parts of these people’s day is the power trips they get when they deny people of their needed medication with a smile on their face.
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October 2023 by Adriana Guerrero
Called the pharmacy three different times and waited on hold for a minimum of 15 minutes each time. Nobody is answering the phone.
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September 2023 by Amber Nickole Dance
I'm sorry to say that I was disappointed in this store. I have shopped CVS for a while, yet when I got to the front to check out, 3 employees were standing at the front, no one said hello or if I needed assistanceThen the cashier places the cashier closed sign in front of me (havingstood in line waiting without saying anything...I then ask if she was closed, she said yes. Unfortunately I had to not purchase my items because I wasn't going to check myself out after having such a rude service. These franchises need to improve because they will lose business
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September 2023 by Andrew C.
Jason is the best pharmacist you guys have. I was a pharm tech for ten years and he runs the place like it should be. No waiting for 30 min on the phone, scripts filled in a timely manner, smart knowledgeable and has the correct answers and everyone there communicates and all says the same thing. When he isn't there people are waiting for hours or days for the scripts get told lies and it's just very unfortunate he isn't there as much as he was. VERY unfortunate. Everyone there is nice but coming out of that field n the pharmacist you have staffed has no idea what's going on and makes everyone wait and tells us different things then your techs do kindness can't really make up for that. That is why your ratings here suck by the way if anyone cared. If he isn't there also the lines are always 30 plus min as well.
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June 2023 by K Selementi
Jason the pharmacist has always been super accommodating and has always went above and beyond for me since I go back and forth between NY and FL he always makes sure I’m taken care of and have my meds
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June 2023 by Sandro Anthony Langello
Waited there for about 30 minutes or more because the rain storm today knocked the computers out so had to wait for register we were told this cvs takes wellcare benefits we have money on the card to buy otc items so we get our stuff and the computers are back on and we get this thin long haired girl i think shes the manager she looks me and looks frusterated like she didint want to deal with it then she states that that cvs doesnt participate in this progam for insurance and we were told they by wellcare she said 10th and congress does .. she told me WHO TOLD YOU THAT ? Wellcare insurance told me that thar cvs takes it and others in lake worth she disnt look happy amd complained about puttin tge stuff back so i told her i would do it....that woman had an attitude..was angry and impatient and a liar ...please take social human services classes before work dont know how this woman have the managerial position wheb she has no chsracter no patience with others this cvs sucks