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July 2024 by Lynda Tatara
Had a passport photo taken. Young man was very nice and efficient. Took photo,showed me copies to determine which was best, and even advised that "smiling" was not allowed. Printed out photos and proceeded to register to take payment. Was in and out quickly.
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June 2024 by claudia chicco
My adult family member didn't realize this pharmacy wasn't covered by our insurance. They would not allow me to pay for the medication with my HSA. I think it was because it was a controlled substance. They allowed me to pay for several of their antibiotics in cash. Walgreen was out of stock and now they must wait. Also, their system assigned their pharmacy information to the wrong CVS account which I think may be a HIPPA violation.
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March 2024 by Winners160
If I can give this cvs -1 stars ? I would. Ceiling falling down from inside the store in the center the store. Water from the outside on top the ceiling leaks inside the store. There mold growing.
Pharmacy does not Display hours of operation and Lunch Breaks Hours properly.
The Store owner has zero regards too fix the on going problems and health violations.
I pray ? Health inspector walks in and inforce all violations too full Extent the Florida Health Law.
All these violations has been there present for more then 1 year.
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January 2024 by Leandro Castellanos
Worst cvs up to date… they will treat you like if you are a a drug addict… like they are much better than you. This is the second time I have gone off my prescriptions just because I hate being judged by the staff. They will invalidate your mental health .
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January 2024 by Esther Pierre
Now, I understand that retail workers have been through the mud and back. I understand that the pharmacy techs are being overworked and underpaid for their efforts. I understand the staffing shortages, and how that could affect morale. However, the customer service I was met with at the pharmacy was horrible. If I could leave zero stars, I would.I lost my voice and went to the doctor, who prescribed me with meds. I have a new insurance, in which they prefer Walgreens to CVS. I accidentally sent it to CVS and tried to transfer it. It would've been easier to count each grain of sand in the Sahara than to go through this process. I tried calling CVS, who has a voicemail system. I leave a voicemail multiple times, no response. Walgreen calls on my behalf, no answer. I tried calling this morning, in which I had to go through the store’s phone and had them connect me, and was met with HORRIBLE customer service.The wench on the phone proceeded to start talking to me in a firm and unpleasant tone, saying that ‘Walgreens need to do their job’, ‘They need to stop being lazy’, ‘We respond back to all of our voicemails’, ‘They made no attempt to call us back!’, etc.I would've believed her if it wasn't for the fact that I’ve had this experience before. They almost NEVER call back. Its a fight just to get medications. Everytime I go to CVS for anything pharmacy related, it's always unpleasant.Imagine going through ALL of this back as forth, all while it sounds like you've been eating cigarettes for ten years. (again, I lost my voice).I have the advantage of being (sorta) young and have the time to do this endless calls. I can't even imagine how it would be for anyone who’s elderly, has a disability, has kids, or just has a busy schedule in general.If you can, take your business elsewhere.
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January 2024 by Sam Trillas
Every single time I come to the pharmacy here it is the absolute worse experience when the old woman with red hair is there. She has the biggest attitude with every customer she speaks to and will not even let you finish a sentence. Leave your issues at home and do your job. If people bother you so much, do not work where you have to attend customers. I see her treat elderly customers who are clearly by themselves STRUGGLING with so much disrespect. It is concerning that she is still allowed around customers with that ugly attitude of hers.
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November 2023 by Steve M.
I went last week to pick up 2 Prescriptions, was asked if I needed a vaccine. I said I would like the RSV Vaccine. I filled out paperwork and sat a half hour for the Pharmacist to come out and tell me it was not covered under my regular Medicare or my Part D Blue Cross Supplement. She tried to get me to pay for the Vaccine. I knew that the Vaccine was covered. So the next day, I spent 3 hours on the phone. 1 hour with Medicare, yes covered, call my Blue Cross Provider. 1 hour with Blue Cross, yes both types of vaccine are fully covered. 1 hour with CVS, finally after getting a real person put on hold, while they called the store. Pharmacist told them I only had Medicare A&B. How could they not know I have part D when they fill 8 Prescriptions a month for me. The Pharmacist (oriental lady) couldn't have even bothered to look me up in their computer, they only asked for my Medicare Card. Then when I asked about the Part D she lied to my face and said Blue Cross told her it wasn't covered. Obviously not true. Did she call the Blue Cross help desk. No. I hate being lied to by a professional. A month ago they "LOST" my prescription. Rude lady, heavyset pharmacist with pulled back gray hair, said not my problem. Dismissed me, turned around and left me standing there. I had to track it down myself. Whose fault is it when they loose an RX sent from Miami? Call placed to CVS Pharmacy Complaint line. Regional supervisor was to call me back, which never happened. You have no choice, once store is a bad as the next. I'm going to try again for the RSV this week. What a waste of my time. Front desk Pharmacy cashier staff is great but the Pharmacists are uncaring and lack customer service skills. Maybe CVS is trying to up their profit margin by double charging people for vaccines?
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November 2023 by Schneider Azor
Thanks to “Brandon” from the pharmacy. I had to leave work early to try and pick up some medicine for my dad and I was able to make it there but a little pass the closing time which is 6. I got there around 6:08 and they were just starting to close. A different assistant at the said they were closed but “Brandon “ was kind enough to say he would help me. Which he did and that was great to see him help even after the closing time. Great customer service! Thank you!
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July 2023 by Liz K
DONT USE THEM. By far the worst and most unprofessional pharmacy staff I've ever encountered at ANY CVS all over the country. I got a partial refill until my insurance would cover the rest of the medication. It was put in the system as a full refill, so now, I can't get the rest of my medication and have to wait until I find a new specialist to get a new prescription. In the meantime, due to their incompetence, I have to go the ER for treatment. That's just the most recent issue I've had but its always something over the last 6 months since I moved from Boston. They have no idea what they're doing and don't enter the prescriptions as written. One of them told me today they look at the total dosage amount and divide BY THEIR OWN DISCRETION into how many doses per refill...who does that?!?!Completely incompetent staff at this pharmacy.
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July 2023 by Leslie Torres
Employees are always so helpful
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July 2023 by Jeffrey Cabrera
I actually went to the Labcorp inside to drop of a sample. I got a water and a protein bar.
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July 2023 by Tracy Pologruto
Friendly customer service
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July 2023 by SILVA SILVA
Nobody take my phone call
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July 2023 by Joyce Rodriguez
Excelent service.
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July 2023 by Julia Lie
Had an issue with my coupons and the girls at the cashier today were awesome with helping me out
