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March 2024 by Jamie Oconnor
Good service easy to talk to an very helpful.. did more then I asked for ..
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February 2024 by John C.
Unless your not in an emergency situation you can work with prices. broke down you'll grt slick talked quickly which sucks.
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February 2024 by Ariel Rodriguez Villega
The person who assisted me was very clear with the price he gave me to change a punctured tire and a new chain on a child's bicycle. The estimated price was 48 dollars, which at the time included VAT to be paid at the time and he told me that No, he will pay him when he returns. My wife went to pick up the bicycle and they charged her 90 dollars. She warned me about the excessive charge and I told her that she will not pay that price. She told the person who took care of her. The repair mechanic comes over and tells my wife that I just lubricated the chain and changed the lining and the woman returned 35 dollars out of 90.Very bad experience, I do not recommend it, they are shameless.
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February 2024 by Big Pappa
Great Service. Very Friendly company. Great Price.I wrecked the rim of my back tire the other day and needed a quick fix. I had heard good things about Family Bicycles. I called on Monday morning around 8:45. The owner answered the phone and was pleasant and professional. I thought I was going to have to purchase a new rim. He told me that I would not and that they could probably straighten it for me. I asked how long would it take? The answer was about an hour or so and that they would do it the same day. I asked whether they needed my bike or just the tire. He told me it would be less expensive if I brought just the tire.Went to the shop and was greeted by the owner as he was leaving the shop and he told me that they would take care of me in the shop. They wrote up the sales slip and told me it would be ready by early afternoon. GREAT!!! I then went into the showroom to look at the various bikes. What a great selection!!! The owner's wife came in to answer my questions and was very helpful in answering my questions. She told me that her husband could answer more technical questions later that day.I picked up my rim at at 12:30. I also had them check my tire as it had a couple of cuts in the sidewalls. The repair person said it was fine and I did not need a new tire.I will probably be back in the near future to road test a new bike. This is a great family business with an excellent service team. I highly recommend them. BTW, the price to fix my rim was only $30 which I feel is a reasonable price.Big Papa
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January 2024 by Just Me
If I could give zero Stars I would. The owner or manager of this place is so rude. He obviously does not care about the consumer or what he tells them. It is a true shame that he belittles you and basically treats a person like they're scum. I will never go back here again. Not only did the person who he had repair my bicycle not know what they were doing.
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December 2023 by Robert J.
Have bought 3 bikes including two to donate to kids. He even delivered one to Toys4Tots at our Christmas dinner. They have a massive number of varieties of prices, and they have a great repair on site.
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December 2023 by Jeffrey Chait
Probably my best find since I've moved to Lake Worth Beach. The owner and his wife Elsa and the technicians are superb. Thank you all for coming to my rescue today.! Jeffrey
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December 2023 by Tilla Gürtler
This bike shop is amazing! The people working there, are super, super nice and so friendly and helpful! I found everything, I needed and they gave me so much extra and helped me with everything!!! And the “material” is very good quality and safe!!!Thank you very much!!!
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November 2023 by Audrey M.
The team at Family Bicycle saved the day for me! They were very willing to help me on the spot when I rode into the shop with a flat tire on my ride from Jacksonville FL to Key West. The mechanics got me back on the road with two new tires and tubes in record timing. Very friendly shop, efficient services, and reasonable prices. Thank you!!!
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September 2023 by janelle floyd
Let's be honest... This was a very unprofessional encounter that led to the owner rushing me out of the store because "he's ready to go home". I knocked on the door at 5:10pm and the moment I knocked, they locked the door. (They close at 5:30pm) Weird action #1. I knocked 3 more times because they had my bike and I was ready to pick it up. The person told me the total was $120. COMPLETE RIP OFF. All they did was tighten things and put oil on the chain. So I ask questions and it lowers to $107. On my way out I ask for a cleaning rag so I can wipe off the dirt on the seat/handle bars. The owner repeatedly tells me he has nothing to clean it with. VERY WEIRD. We are in a bike shop, why dont you have lysol wipes, cleaning spray..something!? So this other employee brings out a rag and I begin cleaning (time 5:20pm) as Im just calmly cleaning the owner is SO RUDE and literally tells me "I dont have time for this, you need to hurry up, Im trying to leave" SO RUDE!! And I tell him, thats not nice, I just spent $100+ in your establishment. When I left and checked my bank account, they actually ended up charging me the $120 instead of the $107 that we agreed on. COMPLETE RIP OFF. RUDE PEOPLE AND VERY UNPROFESSIONAL. I would never go back and I sincerely dont know why an owner would ever speak to a customer like that.
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September 2023 by Jen Carver
This is the second bike shop that I’ve tried out in Lake Worth. To say that my experience here was a million times better would be an understatement. These guys were kind, helpful, fast and efficient. If you have any work that needs to be done on your bicycle I would highly recommend them. They had a lot of cool and unique bikes for sale that were affordable as well. Thanks to Family Bicycle. I will tell everyone I know to come to you guys.
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September 2023 by Bobby Lewis
Yasset greeted me the moment I walked in. I brought the front tire for a Specialized mountain bike a friend gave me to have the tube replaced. He replaced the inner tube, handed me back a perfect front tire and sold me a second one for the back tire for $22 TOTAL. I’m writing this review in the car before I leave. I got here 11 minutes ago. I’ll bringing my wife’s bike back to have the brakes adjusted (now that we’re getting along better ;)
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June 2023 by Janice Russell
Family Bicycle was recommended to me from a friend who said I wouldn't be disappointed. I needed a tune-up and new seat and post. And I thought I needed new tires. I appreciate Albert's honesty in telling me I didn't need new tires instead of selling me new ones. Family Bicycle will be the only place I take my bike.
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June 2023 by Keyuan Hobbs
Absolute best bike shop in the palm beaches. Quality work, great service, friendly and helpful advice, high energy!!! Absolutely loved this place. My only advice is get full pricing upfront so there’s no surprises but regardless to what you pay, your getting the absolute best service available in 561 .. So they deserve it anyway lol but thank you guys ??
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April 2023 by Joshua Simkowitz
By far the best bike shop in around. Extremely friendly, amazing customer service, fair pricing, and always in stock
